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208-436-1912 (Fax)
208-436-1914 cti@pmt.org |
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Computer Technology, Inc. |
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Program Enhancements & Changes----------------------------
** We have Expanded Surcharge Codes
from 1 Character field to a 2 Character Field.
All Programs that Contain Surcharge Codes have been updated. Make sure you Check & Double Check All
Surcharge Code Billing.
See Request #3374 below with
additional details.
Project #3374 – Tariff Master / Surcharge Field Length
Increased
In
the Tariff Master, the Surcharge Code Field Length has been changed to a 2 Characters
Field.
From Start1
Menu; select #23 (System Maintenance), then #1 (Change/List Tariff File) –
Enter ‘Y’ (Yes) Do You Want to Add/change the Tariff Master.
On
Page 2 of the Tariff Code, Surcharge Code(s) is now a 2 Character
Field.
Project #3277
– Air Time Un-billed / Display the From
Number
We
now Display the ‘From Number’ for the Incoming calls, in the Toll Information
Screen Air Time Unbilled. In
the past, when the Incoming Calls were Displayed, the From
Number was (000) 000-0000. If you still
see zeros or blanks than means the number was not sent to us. Contact your Switch people to see why.
In Riata Inquiry, select ‘Toll Inquiry’
button, then select To View or Generate Credit.
Click on the radio button ‘Air Time Unbilled’. The From Number is Now Displayed.
Project #3281
– View & Edit Internal Credit
Bureau Status
We
have created a new program that will allow the user to View and Edit Internal
Credit Status for an Account.
You
will first need to Setup New User Edit Called ‘CREDIT-BUREAU-STATUS CODES’.
This User Edit is used to populate the Credit Code Dropdown in
the Credit Bureau Status Screen. The
Codes Entered in Fields 3, 5 & 7 is what will be used when running a QB (Query Builder).
Setup
User Edit
Field 1 = CREDIT-BUREAU-STATUS
Field 2 = CODES
Field 3 = Enter 10 Character
Credit Code (Left Justified)
Field 4 = Enter Description for
the Code in Field 3
Field 5 = Enter 10 Character
Credit Code (Left Justified)
Field 6 = Enter Description for
the Code in Field 5 (
Field 7 = Enter 10 Character
Credit Code (Left Justified)
Field 8 = Enter Description for
the Code in Field 7
To add
additional options to the Drop-down, setup multiple ‘CREDIT-BUREAU-STATUS CODES’ User
Edits.
**Field’s 3,5
& 7 is a 10 Character Credit Code that we use to tie the Description to.
These codes will not be displayed when selecting Credit Status.
**Fields 4, 6
& 8 are the Descriptions to Fields 3, 5 & 7 which Will
Be in the Drop-Down Status List to Select From.
In
the Examples Shown; the following will be Displayed in
the Status Drop-down List.
New Account
Sent Final Letter
Bankruptcy
Turn Over to Collection
In
Riata Inquiry, select ‘Main Account Inquiry’, then select the ‘Other’ Tab. A
New button has been Added, called ‘Credit Status’. This button will allow the user to View and Change
the Account’s Internal Credit Status Information. This Information is Internal Credit Status.
You are Not displaying or Changing Original Credit
Bureau Status.
Click
on ‘Credit Status’ button.
(If the
Account has Credit Status Information entered – this Button will be Bold).
The
following Screen will be displayed.
-
Click on Add
The
following Screen will be displayed.
Select
the Status (These are the Descriptions from the User Edit you setup).
-
A Comment can also be Entered for
Additional Information, if Needed.
-
Click on Update.
Once
the Internal Credit Status has been Updated, it is
displayed as Shown here.
To
Change the Internal Credit Status, double Click on the Line Item. The ‘Credit
Status – Edit’ Screen will be Displayed.
-
Change Status & Enter a Comment as Needed.
-
Click on Update
The
Updated Internal Credit Status screen will display the most recent Status at
the Top with the History Displayed below as Shown here.
Project #3293
– Merge Word Letter With Account
We
have added ‘Merge Word Letter With Account’ to the
Riata Programs Menu. This new option
will allow you to merge Customer Account Information into Microsoft Word in
order to send out Letters to your Customers.
You will need to contact your Internal Security Personnel to get access
to this new feature.
From the Riata Programs Menu –
Select ‘Merge Word Letter With Account’.
The following window will be
displayed.
BAACCT will be defaulted into Account
File. Change if needed.
**Reminder,
you can use Riata QB (Query Builder) to create the
Account File you need.
There is
also an Option to Print a Customer Letter/Overlay via the AS/400.
Click on
… to select the Microsoft Word document you want to use for this Merge.
‘Print
Test’ is defaulted in order to only Print the first letter so you can verify
everything looks correct. Once you click
on Print from Word’ Microsoft Word open and a Print Dialog Box will be
displayed. Click on OK and the document
will print. Repeat the Merge process and
Un-check ‘Print Test’ to Print all letters.
Once
you select ‘Print from Word’, the following message will be displayed.
Microsoft
Word will automatically be opened showing the first letter that will be
printed. A Print Dialog Box will then be
displayed in order for you to select the correct printer. Once you click ‘OK’ on the Print Dialog Box
Microsoft Word will close and the letters will be sent to the printer you
selected.
**
This is why it is important for you to verify if you have any other Word
Documents open. Save and Close them
before Clicking ‘Yes’ on this message so you will not loose any information.
The
Print Dialog Box will be displayed.
-
Select the Printer you want, then
Click on ‘OK’. Make Sure
you have Saved & Closed all Open Microsoft Word documents.
Microsoft
Word will flash while the Letters are being sent to the Printer. Then the
following message will be displayed.
This
message indicates all Letters have been sent to the Printer.
Once
you Click on ‘OK’ Microsoft Word will Completely Close.
Once
you click on ‘OK’ Word is Closed and you will be
returned to the ‘Merge Letter With Account’ screen.
REMINDER: Print A Customer
Overlay from the AS/400:
We
suggest you make the Word Document be the Full Overlay when using this option.
To
Print a Customer Overlay, From Start1 Menu; select #1
(Customer Information), then #21 (Goto Lists & Reports Menu), then #23
(Goto Lists/Reports Menu #2), then #10 (Print Customer Letter/Overlay).
Enter the Customer File to Use –
Press F5
Select the Sort you want – Press F5
Select the Accounts to Print – Press F5
to Update, then F3 to Continue on.
Enter the Overlay Name & Information
you want to Use – Press F5
Letters will be sent to your Spool Files
to Print.
Project #3294
– Non-Recurring Charges Taxes
Non-Recurring
Charges did Not Correctly add Taxes in the Phone
Number Information screen based on the Service Order Type 2 code. This has been
Corrected.
Project #3297
– Require
Disconnect Reason when an Entire Type of Service is Removed (Everything on a
Tab)
We
now require a Disconnect Reason Code when Approving a Service Order and a Type
of Service (Everything on a Tab) has been removed.
For
Example if a Customer has TV Service and it is removed or Disconnected, but
other services such as Phone are not being removed, a Disconnect Reason will be
required for the TV Service.
In
Service Order Entry, you will go into Recurring or Non-Recurring Charges –
Select the TV Tab as shown in this example.
You
will check the ‘Remove Charge’ box and remove everything from the TV Tab. (Remove all TV Service Information).
Then ‘Update & Close’.
You
will be returned to the ‘Phone Number Information’ screen so you can Continue to Update this Service Order. Once you click on Update you will get the
‘Approve Telephone Information’ screen requiring a ‘Disconnect Reason Code’ and
option to enter a Comment. This will be
required when removing / disconnecting any type of Service for a Customer.
Enter
the Disconnect Reason Code and a Comment if needed. Click on Yes to Approve the Service Order or
No to save and Not Approve the Service Order.
Project #3298
– Contract
Reports Display for a
In
the "Contracts Report", we have added 2 Options to display Contract Information
for a
From
the Riata Programs Menu, select ‘Contract Reports’.
Select ‘ Show
Contracts the Begin Between’ and Enter the
The following example displays all
Contracts setup between
Or, Select ‘ Show
Contracts the End Between’ and Enter the
The following example displays all
Contracts that Ended between
Project #3299
– Credit Status
Displayed in Inquiry & Service Order Entry & Cash Receipts
We
Now display the ‘Credit Status’, if it has been Assigned
for the Account, as a Notify Message when you go into Inquiry or Service Order
Entry. It will be displayed as shown
here.
The
‘Credit Status’, if it has been Assigned for the Account, will also be
displayed in the “Special Notify” section on the ‘Telephone Number and
Location’ screen in Inquiry and Service Order Entry. It will be displayed as shown here.
The
‘Credit Status’, if it has been Assigned for the Account, will also be
displayed in the “Cash Receipts”.
When
entering a Cash Receipt and you Update & Add or Update & Close, the
following Message will be displayed if a Credit Status has been assigned for
the Account.
Project #3256
– Payroll Users Enter Inventory Items They Use
We have added a
way for Payroll Users to Enter Inventory Items they Use while working. From the
Riata Programs Menu, select ‘Payroll Time Entry’.
When
entering Payroll Time on the Following Screen, you now have the ability to Key
in Inventory the Payroll User has used while working.
-
Click on ‘Key Inventory’ button.
The following
Inventory Screen will be Displayed – Click on ‘Add More’ to Add Inventory Items
used by this Payroll User.
Select the
Inventory Used on the Following Screen – Click on Update & Close to Return
to Payroll Inventory
Inventory will be
Displayed as shown below.
Click
on Exit to Return to the Payroll Screen. The ‘Key Inventory’ button is now
displayed in Bold indicating Inventory has been Added.
You can now enter
additional Time or Click on Exit if you are done entering Time and you will be
returned to following Payroll Screen. A new ‘Has Inventory’ column has been
added and will be checked if Inventory is added to the Payroll Time Entry.
Project #3306 – Remove Credit Status
We
have added the Ability to Remove / Delete the Credit Status on an Account. From Riata Inquiry,
‘Customer Account Information’ screen, click on the ‘Credit Status’ button.
-
Double Click on the Current Credit Status. (This will be the top most recent
Status displayed).
-
You will only be able to remove/delete the Most Recent Credit Status, all others displayed are History records.
If
you double click (to open) any record other than the top most recent Status,
the follow message will be displayed.
If
you click on Yes the Most Recent/Current Credit Status will be Opened.
If
you click on No, you will be returned to the Credit Status screen.
Once
you open the Current Credit Status the following Window will be displayed for
you to Update or Delete the Current Credit Status.
Click
on the ‘Delete’ button to remove the Current Credit Status. The following Confirmation Message will be
displayed.
Click
on Yes to confirm and delete the Current Credit Status.
Click
on No to cancel and Not delete the Current Credit
Status.
Once
you have Deleted the Current Status you will be
returned to the Credit Status Screen. A
record has been written showing the Credit Status has been deleted, the Date
Deleted and User.
Project #3312
– Current Month
Suspends
We
have added a new Feature to the Riata Programs Menu Called ‘Current Month
Suspends’. You will need to contact your
Security Personnel to get access to this new feature.
From the Riata Programs Menu, select
‘Current Month Suspends’.
Click on ‘GO’
This information
comes from the Non-Recurring Charges that are added through Auto Disconnect. It
also shows Toll Restrict and/or Hotlines.
This will display
Accounts that have Tariff Codes in Auto Disconnect.
Project #3309
– Disconnect Reasons
We
have added a new Feature to the Riata Programs Menu Called ‘Disconnect
Reasons’. You will need to contact your
Security Personnel to get access to this new feature.
From the Riata Programs Menu, select
‘Disconnect Reasons’.
Enter the
-
Click on the ‘Show All’ check box and Click on GO to see all
Disconnect Reasons regardless of Dates Entered.
-
Excel & Print are also Available.
-
And as always you can Group and Sort Columns
Project #3317
– Power User /
Allowed to Skip CPNI Authorization Program
We
have created a Security Level referred to as Power Users. This Power User Level will allow you to Skip
the ‘CPNI Authorization’ in Service Order Entry and
2007 Service Order Entry. First, your
Security Personnel will need to set you up as a Power User. If they have any questions on how to do this
have them contact us.
Once
this has been done, when you sign into Service Order Entry, you will
need to go to the top left of the screen and click on ‘File’.
A
drop down menu will display, select ‘Enroll me as a power user’.
Sign On Sign Off Search Directory Search Government ID Search Enroll Me as a Power User Exit
In
2007 Service Order Entry, you will need to go to the bottom left of the
screen and click on ‘Other Programs’.
A drop down menu will display, select ‘Enroll me as a power user’.
Credit Score Override Inquiry Check Government ID/Name Enroll Me as a Power User
-
Now you can continue working in Service Order Entry and 2007
Service Order Entry without the CPNI Authorization
program launching.
**Note: You will have to select ‘Enroll me as a
power user’ each time you go into Service Order Entry Session.
If
you have selected ‘Enroll me as a power user’ and the CPNI
Authorization program still launches it is because your Security Personnel has
not changed your authorization on the AS/400.
Please check with them.
Project #3330 – Auto Disconnect / Ignore Certain Error Codes
When
running the Auto Disconnect program, after we send commands to the Switch we
scan through those commands to see how many of them have generated an
error. If there is an error we display
this to you. However, if there are some
errors that you do not wish to see you can setup new User Edit ‘DISCONNECTAUTO
NO-SWITCH-ERROR-3TLR’.
Setup
User Edit:
Field 1 = DISCONNECTAUTO
Field 2 = NO-SWITCH-ERROR-XXXX (Enter Switch and the Code in place of the XXXX. Example ‘3TLR’)
Field 3 through 8 = Enter the Key
Words we will Look for in the Command.
**
If a Command has All Key Words listed in Fields, 3 through 8, we will Not display this error as an error.
In
the following Example, If we are sending Toll Restrict
Commands to a Switch Type 3 and an Error on an
You
can setup Multiple User Edits as needed.
We will look at Each User Edit Entry as its own Command
Combination. If Multiple User Edits are
setup, we do Not combine the User Edits.
Project #3331 – Auto Disconnect / 3 Suspend Options
We
have added 3 Additional Suspend Options within Auto Disconnect.
From
the Riata Programs Menu, select ‘Auto Disconnect’.
When you click on ‘Go’ Enter ‘Y’ in all Send to Switch for all
Records.
Toll Restrict Suspend UnDisconnect
Include All Exclude Daily Plans Only Daily Plans
Suspend
is now it’s own Option and
there are 3 Suspend Option to Select from.
Project #3344
– CPNI
Notes Display by Default
We have created a
new User Edit to display the CPNI Notes as the default
in Customer Account Information and Phone Number Information screens in Riata
Inquiry.
Field
1 = CPNI-NOTES
Field
2 = ALWAYS-SHOW
Field
3 through 8 = Leave Blank
When
new User Edit ‘CPNI-NOTES’ is setup, ‘Hide CPNI Notes’ Checkbox automatically checked and CPNI Notes will be displayed in the Notes Tab of Riata
Inquiry.
Click
on ‘Hide CPNI Notes’, if you do not want to
view CPNI Notes.
Project #3358
– Cash Receipts
for Pre-Paid / Pay This Amount with a Credit Card
In Riata Cash
Receipts on the Pre-Paid form we have added a new check box ‘Pay this Amount
with Credit Card’ that will use the "Amount Entered" instead of
the "Amount Total" when the user clicks the "Pay with Credit Card"
Button.
When the Check
box by ‘Pay this Amount with Credit Card’ is Checked,
and ‘Pay with Credit Card’ button is pressed –
The Amount
Entered will be displayed on the Credit Card screen to be Processed.
When the Check
box by ‘Pay this Amount with Credit Card’ is Un-checked, and ‘Pay with
Credit Card’ button is pressed –
The Amount Total
will be displayed on the Credit Card screen to be Processed.
Project #3378 – Print Notes in Riata Inquiry
We have Added a ‘Print
Notes’ button to the Notes Tab in Riata Inquiry, ‘Phone Number Information’
screen and ‘Customer Account Information’ screen. This option will print the Notes in the order
they are Displayed in the screen. To change the order, select ‘Sort Notes By’
radio button or double click on the Column Headings.
Project #3373 – View Telephone & ID Numbers from CPNI Authorization Screen
We
have Added a ‘Show Numbers’ button to the CPNI Authorization screen.
This button will allow you to view Telephone and ID Numbers associated
to this account.
On
the ‘CPNI Authorization Screen, click on the ‘Show Number’
button.
-
The following ‘Number for Account’ screen will be displayed.
-
Press Exit to Return to the CPNI
Authorization Screen.
-
Double Click the Column Heading to View
the Meaning of the Colors in that Column.
Example shown here is Disconnected
Column.
Project #3252
– Undo
Work Order Close
When you do the
Work Order Undo, we now Allow you to include All Items
after a Year and Period on the same screen you enter the Work Order Number to
Undo/List. You will use Normal Default Dates most of the time; will only need
to change if you reuse a Work Order Number.
*Remember to Check all Print outs Closely!
From
Start1 Menu: Select #8 (Workorders/CPR),
then #10 (Close Out Workorder ***Undo***)
Press F5
Enter (Y) &
Press F5
Enter D or L
& Press F5
Enter Work Order
Number to Undo or List
Enter Year and
Period if Desired.
Press F5
Project #3259 –
A/P Expenses & Cash to G/L Default For Manually
In
Accounts Payable (A/P), when posting Expenses and Cash to G/L we added a new
screen to Continue and Post or Return to Menu.
From Start1
Menu: Select #5 (Accounts Payable), then #4 (Post Expenses Etc. to G/L) or #5
(Post Cash to G/L).
When you press F5 or F3 in #4 or
#5, a new window will now come up giving you the options;
1 = Continue and Post
2 = Return to Menu (Nothing is Posted)
This
change was made because some people were confused when F3 was selected and the
system continued on and Posted and they were expecting
to return to the menu.
Project #3266 –
Wireless Originating / Setup OCN’s to Change
to Another OCN
There
is a new User Edit called ‘WIRELESS-OCN-CHANGE ‘ to Automatically Change an OCN
to a New OCN in Wireless Originating Records. This will look at and Change the Line Portion
of the Phone Number and allows you to Merge OCN’s.
You can have multiple records for as many merges as needed.
Setup
User Edit
Field 1 = WIRELESS-OCN-CHANGE
Field 2 = Enter the New OCN (Example: 0123)
Field 3 through 8 = Enter the
Original OCN’s Separated by a decimal
(Example: 1111.2222.3333.4444)
The
Example shown, will cause the Line Portion of the
Phone Number in Wireless Messages to 0123, if the Original Line Number was 1111
or 2222 or 3333 or 4444.
Project #3320
– Patronage Refund / Apply Bulk Write Offs After Register
When
you run ‘Apply Bulk Write Offs After Register’ option in the Patronage Refund
Menu, you will now receive a message asking ‘Where should I get write offs
from?’.
You
will be able to select 1 = Riata or 2 = Old Patronage write off. All write offs are in Riata.
From Start1 Menu; select #1
(Customer Information), then #20 (Goto Membership Menu), then #23 (Patronage
Refund Menu), then #20 (Apply Bulk Write Offs After
Register)
Project #3280 – New User Edit ‘PLAN-SUMMARY-SECTION’
New
User Edit ‘PLAN-SUMMARY-SECTION’ assigns Text Descriptions to the Five Special
Codes (S01 through S05) used in the Summary by Location Report.
Setup User Edit:
Field 1 = PLAN-SUMMARY-SECTION
Field 2 = Enter Special Section Code
XXX (Example; S03)
Field 3 through 8 = Enter the
Description of the Section
In
the Example shown, the Special Code 3 will appear in the Summary Report with
the Description of ‘Section C’.
The
Special Section Codes are found from Start1 Menu,
select #23 (System Maintenance), then #23 (Goto Maintenance Menu #2), then #23
(Go to More Maintenance Items), then #17 (Salesman Commission/Operations Rpt) –
Enter 2 = Level 2 Codes (Sub Group). Special
Codes 1 here correlate to Field 2 in User Edit ‘PLAN-SUMMARY-SECTION’.
Project #3318
– Increase/Decrease
Recurring by Percentage
We
have created a new program that will Change Recurring or Create a Non-Recurring
Charge / Credit Based on Percentage.
From Start1 Menu; select #1 (Customer
Information), then #13 (Add/Change/Remove Tariff Codes).
Select
Option #4 ‘Adjustment Based on a Percentage of Recurring’.
You
will be asked if you want to A-Add or S-Subtract the Percent on the next
screen. Enter the Percentage you want to Add/Subtract. Enter 1 = Increase/Decrease Recurring or 2 = Make
Non-Recurring File. (Default is Option
#2).
*Caution: When Running Option 1
(Increase/Decrease Recurring), the Amounts are Changed in the Recurring File
you Enter.**
Then
enter the Phone File you want to use.
** You
will Normally use a Special BAPHN
that has Selected records from QB. Do Not use BAPHN)
Then
enter the Recurring File you want to use.
If you are doing option 1 you will not be allowed to use BARECG.
Remember,
Caution needs to be used when running Option 1, it Changes the Amounts
in the Recurring File that you enter.
When
running Option 1, you will get a printout with the New Bill Amounts.
When running
Option 2 (Make Non-Recurring File) you need to check the Reports that Print
and Verify the Amounts and Records.
The
following Message will be displayed to remind you to Verify the reports and if
you want to Add the Entries to the Non-Recurring File.
You
will then be asked to Enter the Recurring File that
you want to use. If running Option 1, BARECG is Not Allowed.
Project #3357
– New User Edit
‘ADJUSTMENT-% TARIFF-ALL-MONTH’
We have created a
New User Edit called ‘ ADJUSTMENT-% TARIFF-ALL-MONTH’. This User Edit is used to Enter
the Tariff Codes when Using the ‘Adjustment Based on a Percentage of
Recurring’. If doing an Add, the Tariff
Codes entered will get 100%. If doing a Subtract,
the Tariff Codes entered will get 0%.
Field
1 = ADJUSTMENT-%
Field
2 = TARIFF-ALL-MONTH
Field 3 through 8 = XXXXX.XXXXX.XXXXX
(Enter 5 Character Tariff Codes. 3 Tariff Codes per line with a decimal in
between. If the Tariff Code is not 5 characters, key in leading spaces).
In the Example shown, If a Customer has Tariff Code ABCDE or XYZ or A789 as a Recurring Tariff Code, they would
get 100% Adjustment on Adds and 0% on Subtracts on that Tariff Code.
Once you Enter Tariff
Codes in this User Edit and then run the Adjustment Program, From Start1 Menu; select #1 (Customer Information), then #13
(Add/Change/Remove Tariff Codes). –
Select Option #4 (Adjustment Based on
a Percentage of Recurring).
*
In this Example shown, Customers will receive a 10% Adjustment. However, all Customer
that have the Tariff Codes entered in the above User Edit will get 100%
Adjustment on just that Tariff Code.
*
If ‘S’ is entered on this screen, then Customers will receive a 10%
Adjustment. However, all Customer that have the Tariff Codes entered in the above
User Edit will get 0% Adjustment on just that Tariff Code.
Project #3367
– Adjustment Based on a Percentage of
Recurring / Ignore Disconnected
In
‘Adjustment Based on a Percentage of Recurring’ option we have added a ‘Ignore Disconnected’ question.
From Start1 Menu; select #1 (Customer
Information), then #13 (Add/Change/Remove Tariff Codes). – Select Option #4 (Adjustment Based on a
Percentage of Recurring).
Press F5 – The
following Screen displays a new message ‘Ignore if phone number is disconnected
(Y/N).
If
you answer 'Y', Any Phone Number
that is Disconnected will be Ignored and No Adjustment
will be made.
Project #3382 – Late Notices – Notes Added by Company
Number
When
Adding Notes to an Account for Customers that Received a Late Notice and you Selected to Print by Company Number, the Notes will Only be
Added to the Accounts for that Company Number. If No Company Number is Selected, Notes
will be Added to All Accounts receiving a Late Notice.
Warning: If you run this
Process Multiple Times with the same Company Number and enter Yes to Add
Notes each time, the Notes will be Added Multiple Times.
From Start1
Menu; select #1 (Customer Information), then #21 (Goto Lists
& Reports Menu), then #9 (Print Late/Reminder Notices)
–
Select options as you normally would – then Enter the Company
Number as displayed below.
In the example shown, Notes will Only be Added to the Accounts for Company Number 1.
-
Press F5 and Continue Processing Late Notices.
Project #3276
– Verisign
Changed Format
Verisign (Formally Known as Illuminet)
has changed the Format of Files Sent.
Only one Company has informed us of this change. We assume it is OK for us to Send the New Format.
Please watch your reports for errors.
This applies to Caller ID Name & BNS. You can no longer do Calling Cards because it
is Not in the New Format.
Project #3308
– Verisign / Combine BNS
& Calling Name Delivery into a File
We have made a way for you to
Combine BNS and Calling Name Delivery changes into
one File to send to Verisign.
First you will need to setup new User Edit ‘VERISIGN-COMBINE-BNS
WITH-CALLING-NAME’.
Setup User Edit:
Field 1 = VERISIGN-COMBINE-BNS
Field 2 = WITH-CALLING-NAME
Field 3 through 8 = Leave Blank
This User Edit will Automatically combine BNS Changes
with Calling Name Delivery Changes.
Once this User Edit is Setup,
when you run the 911 Processing, where the Calling Name Changes are Processed, the BNS Change Process
will Automatically run and combine with the CNAM.
Project #3361
– Authorization Code in Email Sent to a Customer
We Added the Ability
to Include the Authorization Code (received from your credit card processor) in
the Email sent to a Customer when they Pay their Bill Online. If you would like information on how to
implement this option, please contact Josh.
Project #3384
– Number Change
in Service Order Entry 2007 / Voice Mail Changes
In
Service Order Entry 2007, when a Number Change occurs, we will Now Remove the Old
Number from Voice Mail and Add the New Number to Voice Mail.
Project #3385
– Batch SMS Messages
We
have Changed the way Batch SMS
Messages are sent. They are now Sent by Email. We
pull the Mail Server Information from your existing Web Server settings. (BCNTLWB file).
You
will need to set up the SMS-BATCH-DOMAIN User Edit. This User Edit is used to Default the @
Domain Name field in the Batch SMS Program.
**
Please Contact Josh before implementing SMS Batch
Messaging!
Setup
User Edit:
Field
1 = SMS-BATCH-DOMAIN
Field
2 = Leave Blank
Field
3 through 8 = Enter the Domain Name that the SMS
Messages will be Sent From
(i.e.;
syringawireless.com)
Note: This is the End Portion of the Email Address the SMS Messages will come from. Only enter information appearing on the right
side of the @ sign in the Email Address.
Project #3386
– Experian
User Edit
We
have changed the Experian Program so that it Randomly chooses a Username and Password from the User Edits
file to send to Experian. All that is needed to set this up is to set
up multiple EXPERIAN*ENC MISC
user edits.
Setup User
Edit:
Field 1
= EXPERIAN*ENC
Field 2
= MISC
Field 3 = Enter Username
Field 4 = Enter Password
Field 5 = Enter the Number of Centiseconds to wait before timeout when obtaining a Credit Score.
Field 6 through 8 = Leave Blank