208-436-1912

(Fax) 208-436-1914

cti@pmt.org  

      Computer Technology, Inc.

 

301 Scott Ave. #1   Rupert, ID 83350

 

Program Enhancements & Changes------------------------ February 5, 2008

 

 

 

** Project #3203 Must be Completed before Applying February 5, 2008 Program Change!!

Project #3203   Payroll –Tax Tables Changed to Monthly

On 1/14/08 a memo was emailed regarding the changes to Payroll Tax Tables.  We now use Monthly Rates in the Federal & State Withholding Tables and the FICA Percentages.  You will enter the Percentage Method Monthly Rates, even though your company might pay Weekly, Bi-Weekly, Monthly or Semi-Monthly.  The computer takes care of the calculations based upon the Pay Period you have entered for the employee.

This change must be completed before applying this Program Change!

 

 

 

** Customer Statement Printing ** (February 5, 2008 Program Change)

We have made a number of changes to Customer Statements.  There are a few requests in this Program Change that Pertain to Customer Statements.  We do not keep track of who uses what Statement Program.  If any of the changes we have made interest you but does not pertain to the Statement Format you use, Please contact us. 

 

 

To see what Statement Format you are using do the following Steps.

 

Step #1:    On the AS/400 Command Line

Enter ‘BC’ then Press Enter

Enter your Billing Cycle and Press F5.

 

Text Box:                              MENU: START1               S1021BAF                                                          2/06/08                                                  14:18:24           
                      You are now in Library RIATAD                         
    0 - Regular Library RIATAD     | A - All             RIATCA             
    1 - Billing Cycle 1 RIATC1     | 2 - Billing Cycle 2 RIATC2             
    3 - Billing Cycle 3 RIATC3     | 4 - Billing Cycle 4 RIATC4             
                                                                            
            Which Cycle do you want to work on                              
                                                                            
A
                                                                            
                       Cmd 5 to continue on                     Cmd 3=N

 

 

 

 

 

 

 

                                                                          

 

- In this Example we are using Cycle A.

 

Step #2:    On the AS/400 Command Line

Enter call bstatm ‘01’

Press Enter.

                                    Page Down to Page 2

 

 

The Statement Program you are using is shown here.

 

               Text Box:  Statement Line #         20 (17,20)    down    over    Company Logo            
 Billing Stuffer Cd                loc  9.800   7.500   Print Duplex Y (Y,N)    
 Stuffing Machine Max Pgs                 Print Subtotals by phone # Y (Y,S,N)  
 Ignore Perforations      C  (Y,C,N)      Statement Program BSTA5P  Format      
 Print orig $ if Plan     Y  (Y,N)   Toll Group for main # order (N) N (Y,N)    
 Report Groups to Print Msg                                                     
 Print Company Name on Return Stub (Y,N) Y  Summarize Non Recurring (Y,N)       
 Print Phone # Bar Code (Y,N)                 If Y What Tariff Code             
 Print Amount Bar Code (Y,N)                Print 800 # (Y,N)                   
 Print Postal Bar Code (Y,N)             Y  Print AT&T Non-Deniability Notice Y 
 Print Postal Carrier Route (Y/N)           Print Local Service Dates (Y,N)     
 Print Phone # and Amount on Left Stub   N  Print Service Address (Y,N)         
 Print Cash Receipt Date (Y,N)           Y  Print Toll Account Number (Y,N)     
 Print ORIG Phone Number (Y,N)              Print Toll Total Minutes (Y,N)      
 Print Package Sub Tariffs (Y,N)            Print Call Detail Heading (Y,N)     
 Print Special Services 2 per Line (Y,N)    Print Tax Heading on page 1 (Y,N)   
 Phone #s for Billing Inquiry and Trouble Reporting are keyed on #5 of System   
 Maintenance                                                                    
 Print Tax Amount on Screen 4 Description Entries (Y,N)                         
 Flier Overlay Name             1=1/3 Page  2=2/3 Page  3=Full Page             
                                                       Press ENTER to Continue  
                                                              

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

** Do Not Change the Program – Exit Out and Notify Us – We will help apply the Feature you want to the Statement Program you are using.  If the Program is Changed by you, your Statements will not Print Correctly!

 

 

 

 

Project #3151     CPNI AUTHORIZATION & SETUP INSTRUCTIONS

We have created a CPNI Authorization Program.  This new Feature will check CPNI Authorization in Inquiry and Service Order Entry (Regular & 2007).  There are several Options and Steps in Setting up CPNI to fit your Company needs.  Please refer to the ‘CPNI Instructions’ document located on our CTI’s Website.

 

Go to  http://www.cti-id.com/ select ‘Download the Lastest Manuals, then selectCPNI Instructions.  

 

 

 

Project #2606   Payroll Punch In/Out Option

We have added a "Punch In/Out" option to Riata Payroll.  To use this feature, setup the User Edit ‘ PAYROLL-ENTRY  PUNCH-IN-OUT. 

Setup User Edit

Field 1 = PAYROLL-ENTRY                                         

Field 2 = PUNCH-IN-OUT

Field 3 through 8 = Leave Blank

 

 

 

 

 

 

 

 

 

Once the User Edit is setup, you will need to make sure there are default Types setup for the Users that will be using the Punch In/Out option.  To setup default types, from the Punch In/Out screen shown here, click on the ‘Accounting Time Entry’ button.  Complete details and step in setting up Payroll Defaults was explained in Request #2577 in Program Change 06/06/07.  Search in Riata Help under ‘Payroll / Load Default Time’.

 

Once the User Edit and Defaults are setup, when an employee selects ‘Payroll Time Entry’ from the Riata Programs Menu, the following screen will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

- The employee will select a Type, then click on Punch In.

                                                     

- Example shown here is ‘Regular’ Type.

 

Once the employee click on Punch In, the following message will be displayed and then Payroll Time Entry will close.

 

 

 

 

 

Then when the Employee needs to Leave for Lunch or for the Day, they select ‘Payroll Time Entry’ from the Riata Programs Menu, the following screen will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

- The employee will select the Type, then click on Punch Out.

- Example shown here is ‘Regular’ Type.

 

Once the employee click on Punch Out, the following message will be displayed and then Payroll Time Entry will close.

 

 

 

 

 

When an Employee selects a Type such as, Sick, Vacation, Holiday, etc.  Once they click on Punch In, the following window will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

They will enter the number of hours for that Type. 

For Example; 8.00 = 8 hours for Vacation. 

 

The system will accept the hours entered and a message will be displayed similar to the following Vacation Example Used.

 

 

 

 

 

 

The next time the Employee selects ‘Payroll Time Entry’ from the Riata Programs Menu, they will have the Punch In screen. 

 

 

 

 

 

 

Project #3048   Own Toll Carrier User Edit

We have created a new User Edit call ‘OWN-TOLL-CARRIER’ to allow you to add additional Own Toll Carriers. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Setup User Edit

Field 1 = OWN-TOLL-CARRIER                                                            

Field 2 = ADDITIONAL

Field 3 = Enter Own Toll Carrier Number

Field 4 = Enter Own Toll Carrier Description for Field 3

Field 5 = Enter Own Toll Carrier Number

Field 6 = Enter Own Toll Carrier Description for Field 5

Field 7 = Enter Own Toll Carrier Number

Field 8 = Enter Own Toll Carrier Description for Field 7


 

Once you have setup this User Edit, you can view and select these Carriers from Service Order Entry – PIC tab as shown here.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project # 3092     Cash Receipts Close Out / Credit Card & Other Option   

We have added a Check Box on the Cash Receipts – ‘Close Out’ Screen just above the Credit Card / Other list.  

When this box is checked, the ‘Cash Close Out’ printout will display all Money Type Details and Totals. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When the check-box is Un-Checked, the Credit Card /Other Detail in the list will Not be printed. ‘Other’ will still be displayed on the Printout Total section.  The Close Out screen will default the box checked. 

 

 

 

Project #3109     Summary by Location Added to the Riata Programs Menu

We have added the Summary Program to the Riata Programs Menu.  Contact your Security Personal to have access to this feature.  From the Riata Programs Menu, you will select ‘Summary by Location’.  The following screen will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

- Enter the Date and click on Load.

- Pre-Paid, Post-Paid, and Pay-As-You-Go are displayed.

- Excel, Print and Email options are available.

 

 

 

 

Project # 3083    Viewing Inventory Items   

We have added the ability to view Inventory Items in the Sales Report program. From the Riata Programs Menu, select ‘Sales Report’.  Select the From Date & To Date, then click on ‘Load Data’.  Once the Data is loaded, Click the "Inventory Only" button to view the Inventory items.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Inventory Items displayed will be for the From & To Dates selected.

            - Click on ‘Quick Sort’ button & select the Sort Option you want.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Text Box: Date & Location
Location & Date
Inventory & Location
Plan & Location
Sales Person 1 & Sales Person 2
Promotion Code & Date
Plan & Inventory
Location & Inventory

 

 

 

 

 

 

 

 

 

 

 

 

 

 

                - Options to Print & Send to Excel are also available.

 

 

 

 

Project #3240    Drop-Down List Added to Inventory Detail  

We have added a new Dropdown List to the Inventory Sales Item Detail screen.  This will be used when Inventory is Returned into a different Location than it was sold from and if there is no default Location setup for the Computer doing the Return. 

 

The System pulls in the Location based on where Inventory that is sold is located.  However, when a Customer is returning Inventory it may be returned to a different Location.  If this is the case, pull in the Inventory that is being returned; enter a minus sign and the number of items being returned.  Then select the ‘Type Code’.  (In the Example shown here, – 1 is entered in the Quantity & ‘Other Return’ is selected as the Type Code.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Then Click on the ‘Enable’ button and the Drop-down list for Location will be activated.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Select the Location the Inventory is being Returned to and Click on Update & Close or Update and Add More.

 

** Remember, the Location will pull in the Location Default for your Computer.  If you do Not have a default this is when you will Enable the Location field and Select the appropriate Location.

To populate this dropdown list, setup User Edit ‘INVENTORY-LOCATIONS’.  

                Setup User Edit          

                Field 1 = INVENTORY-LOCATIONS

                Field 2 = Leave Blank

                Field 3 through 8 = XX YYYYYYYYYYYYYYYYY

XX= 2 Character Locate Code

YYYYYYYYYYYYYYYYY = 17 Character Location Description

 

       

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note: Only the 2 Character Location Code will be displayed in the Riata Inquiry on Phone Number Information Screen – Other Tab.

 

 

 

 

Project # 3091      Directory Export  (North Winds Excel Output) Directory Sections

Directory Export is located on the Riata Programs Menu.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When exporting in the North Winds Excel format, the Excel file has a new column for "Directory Section".  During the export, the program now tries to find each listing's directory section by using a new User Edit called ‘ DIRECTORY- SECTION  NPANXX’ and based upon the NPA and NXX defined in the User Edit.

 

         

 

 

 

 

 

 

 

 

 

   Setup User Edit:

                Field 1 = DIRECTORY-SECTION                                                              

                Field 2 = NPANXX (6 digits with No Dashes or Spaces)

                Field 3 = Directory Section Name

                Field 4 through 8 = Leave Blank

 

If a matching User Edit is Not found, the NPA and NXX are written in the Directory Section column.

 

Note: A separate DIRECTORY-SECTION user edit must be created for each NPA and NXX that you want to assign a directory section to. 

 

For a listing with long names that are continued on a subsequent listing with the same number, you can now have the name merged into one listing.  The merged name can be up to 50 characters long.  Any blank spaces are removed from the end of the name in the first record before adding to the second.

To have a listing's name continuation automatically merged, enter "9" as the Indent Level of the continuation listing, as in the example below:

 

Example:

In the directory file XDIRR2, the following listing has been given a duplicate phone number record in order to extend the name past 40 characters; the duplicate is given an indent level of 9. 

 

 

Phone #

 

Indent Level

Name

 

Address

 

City

 

2084361122

0

Example name with over 40 characters 

 

 

2084361122

9

 in total.

105 C Street

Rupert

 

 

If the option "North Winds Merge Names on Indent = 9" is checked, this will result in the following single listing in the Excel file:

 

 

Phone #

 

Indent Level

Name

 

Address

 

City

 

2084361122

0

Example name with over 40 characters in total.

105 C Street

Rupert

 

 

Also, with the "North Winds Merge on Indent = 9" option checked, listings with multiple lines and the same phone number will now be exported differently.

In the Excel file, the listing's Phone Number, Address and City will now appear ONLY on the last line having the same phone number.  The address and city in the last line are copied from the first non-blank address or city found; they do not have to be in the first or last line.

 

Example:  With the following listing data in the directory file:

 

 

Phone #

 

Indent Level

Name

 

Address

 

City

 

2084361122

0

Howard Jones 

100 N 300 W

Rupert

2084361122

1

 Jones Inc.

 

 

2084361122

2

  Technical Help

 

 

2084361122

3

   Internet Division

 

 

2084361122

4

    Maintenance

 

 

 


 

When exported with the "North Winds Merge on Indent = 9" option checked, the Excel listing will now be:

 

Phone #

 

Indent Level

Name

 

Address

 

City

 

 

0

Howard Jones 

 

 

 

1

 Jones Inc.

 

 

 

2

  Technical Help

 

 

 

3

   Internet Division

 

 

2084361122

4

    Maintenance

100 N 300 W

Rupert

 

 

 

 

 

 

 

Project #3111     Conference Call Processing for Range Telephone Company

We’ve added the ability to process Range Telephone CSV Conference Call files based on the Rates and Tariff codes set up in new User Edits.  At this time, there are three methods supported ‘Quick Connect’, ‘Quick Play’ and ‘Quick Record’.

 

Quick Connect – Use User Edit CONFERENCECALLCHARGE  R-QUICKCONNECT

 

               

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Setup User Edit:

Field 1 = CONFERENCECALLCHARGE

                Field 2 = R-QUICKCONNECT 

                Field 3 = Enter Rate in Dollar Amount with 2 decimals spaces

                Field 4 = Enter Assigned Tariff Code

Field 5 through 8 = Leave Blank

 

In the example Shown, .50 cents per Minute will be charged with Tariff Code ‘TRFQC’ for a Range Telephone ‘Quick Connect’ Conference Calls.

 

Quick Play – Use User Edit CONFERENCECALLCHARGE  R-QUICKPLAY

 

               

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Setup User Edit:

Field 1 = CONFERENCECALLCHARGE

                Field 2 = R-QUICKPLAY 

                Field 3 = Enter Rate in Dollar Amount with 2 decimals spaces

                Field 4 = Enter Assigned Tariff Code

Field 5 through 8 = Leave Blank

 

In the example Shown, .51 cents per Minute will be charged with

Tariff Code ‘TRFQP’ for a Range Telephone ‘Quick Play’

Conference Calls.

 

Quick Record – Use User Edit CONFERENCECALLCHARGE  R-QUICKRECORD

 

               

 

 

 

 

 

 

 

 

 

 

 

 

 

Setup User Edit:

Field 1 = CONFERENCECALLCHARGE

                Field 2 = R-QUICKRECORD 

                Field 3 = Enter Rate in Dollar Amount with 2 decimals spaces

                Field 4 = Enter Assigned Tariff Code

Field 5 through 8 = Leave Blank

 

In the example Shown, .52 cents per Minute will be charged with Tariff Code ‘TRFQR’ for a Range Telephone ‘Quick Record’

Conference Calls.

 

 

 

Project #3117     Credit Score Display in Riata

We have added a new User Edit called ‘CREDIT-SCORE-SHOW’.  This User Edit will allow you to determine how the ‘Credit Score’ is displayed on the Customer Account Information in Riata Service Order Entry and Inquiry on the Other Tab.

Setup User Edit:

Field 1 = CREDIT-SCORE-SHOW

                Field 2 = Leave Blank 

                Field 3 = Enter 1 or 2 or 3 or 4 or 5 (See details below)

1 = ‘Credit Score will NOT be displayed in Service Order Entry and Inquiry’

2 = ‘Actual Credit Score IS displayed in Inquiry.  And No Credit Score will be displayed in Service Order Entry.

3 = ‘LOW’ or ‘AVERAGE’ or ‘HIGH’ will be displayed in Inquiry, based on what is entered in Fields 4 & 5.  And     No Credit Score will be displayed in Service Order Entry.

4 = ‘Actual Credit Score IS displayed in Inquiry and Service Order Entry’

5 = ‘LOW’ or ‘AVERAGE’ or ‘HIGH’ will be displayed in Inquiry, based on what is entered in Fields 4 & 5.  And Actual Credit Score IS displayed in Service Order Entry.

Field 4 = XXX (Enter a 3 digit Score – any score less than or equal to this number will be considered LOW)

Field 5 = XXX (Enter a 3 digit Score – any score between the score entered in Field 4 and the one entered here will be considered AVERAGE -  any score higher than the score entered here will be considered HIGH).

Field 6 through 8 = Leave Blank

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

In the example Shown, Option 5 is used in Field #3.

 

Therefore;

In Service Order Entry;

The Customers Actual Credit Score will be displayed.

                                               

In Inquiry;

Low will be displayed if the Customer’s Actual Credit Score is Less than 499 (Entered in Field 4).

Average will be displayed if the Customer’s Actual Credit Score is greater than 499(Entered in Field 4) and Less than 599 (Entered in Field 5).

High will be displayed if the Customer’s Actual Credit                Score is Greater than 599 (Entered in Field 5).

 

Actual Credit Score (580) displayed in Service Entry – Customer Account Information Screen – Other Tab

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Average displayed in Inquiry – Customer Account Information Screen – Other Tab

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NOTE: When Options 1, 2 or 3 are entered in Field 3 of the User Edit ‘CREDIT-SCORE-SHOW’, these indicate to NOT display Credit Score Information in either Inquiry or Service Order Entry, depending on the option entered.  Therefore NO Credit Score Information is Displayed as Shown below.

 

In order to Enter or Change a Customer’s Credit Score Information you will need to change the User Edit ‘CREDIT-SCORE-SHOW’ and enter either 4 or 5 in Field 3.   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project #3119      Master Street Address Guide (MSAG) in Riata

We have added a new option to Riata Programs Menu that will allow you to View, Edit and Add to the Master Street Address Guide file. Adding this to the Riata Programs Menu makes it easier to Reload MSAG Information.

From your Riata Programs Menu you can access this feature by clicking on ‘Master Street Address Guide (MSAG)’.  You will need to contact your Internal Security Personal to get access to this option.

Once you click on ‘Master Street Address Guide (MSAG), the following screen will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          MSAG Information will be loaded.

-          You can Print this Grid by Clicking on the Print button.

-          You can Download the Information to Excel by Clicking on the Excel button.

Click on the ‘Add’ button to Add a new MSAG and the following Screen will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Enter MSAG Information and Click on Add.

To View, Change or Delete MSAG Information, double click on the MSAG and the following screen will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Make Changes and Click on Update to Change the MSAG Information.

-          Click on Delete to delete the MSAG Information.

 

You can also Select Multiple records and Change the 911 ESN, Tax State, Tax State District and/or Tax City.

Select the MSAG records you would like to make this type of change to as shown below.  (Click & Drag / Ctrl & Click)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Then Right Click and the following screen will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Enter the Changes and Click on the ‘Apply’ box in front of the options you wish to change then Click on Update.  Only the options that have the Apply box checked will be updated. 

 

-          If the Apply box on 911 ESN is checked and NO Information in Entered, the following Confirmation Message will be displayed.

 

 

 

 

 

 

 

 

 

 

-          Click on Yes to Confirm and the 911 ESN Information for the Records selected will be Blanked Out.

-          Click on No and return to MSAG screen to make changes.

 

After Changes click on the Reload button for updated MSAG Information.

 

 

 

Project #3135      2007 Service Order Entry / Serial Number 2

We have changed the ‘Electronic Serial Number’ label in 2007 Service Order Entry to read ‘Serial Number 2:’.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Serial Number (Switch) = This is the Serial Number we send to the Switch

 

 

 

Project #3136      2007 Service Order Entry / PrePaid

In Service Order Entry 2007, if the Account is “PrePaid”, the ‘Do You Want to Prorate’ message box will no longer appear.

 


 

Project #3150    Cash Receipts / Pre-Paid

In Cash Receipts, we now allow the user to continue to the Pre-Paid screen even if the Dollar amount is zero.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project #3159 – Pre-Paid History

We have added a new line to the Pre-Paid History.  After the History Information has been loaded into the list, we load the Current Information that is used for Suspend and Disconnect Notification. This new line will be the last line in the list and will be displayed in Purple as shown in the example below. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

Project #3173   Cash Receipts PDF Report 

We have corrected a problem with Cash Receipts PDF Report.  Permanent Disconnects now print correctly on the Report.

 

 

Project #3199   Service Order 2007 – Added Disconnect Reason Code  

We have added the Disconnect Reason code to Service Order 2007 the same as it is in Regular Service Order Entry.

Whenever the Service Order type ‘Disconnect’ is selected a Reason Code will be required on the second screen in order to continue on with the Service Order.  If you do not select a Disconnect Reason code on the second screen and try to continue on to the third screen you will get the following message.

 

 

 

 

 

 

 

 

Click - OK.

 

You will be returned to the Second Screen to Enter a Disconnect Reason Code.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Use the Drop Down to select a Disconnect Reason Code.

 

Note: Disconnect Reason Codes displayed in this drop down are entered on the AS/400.  From Start1 Menu; select #1 (Customer Information), then #19 (Riata), then #20 (Maintenance Items), then #20 (More Options), then #16 (Disconnect Reason Codes).  Enter 9 to Add a new Reason Code or 2 to Change a Reason Code.

 

 

 

 

 

 

 

 

 

 

 

 

 

You can also enter a Comment below the Reason Code entered for additional details on the Disconnect Reason. 

 

 

 

Project #3206   Cash Receipts / View Reports Screen

In Cash Receipts, after you Finalize and Post G/L Entries, if you have Deposits that could not Post to a Customer Account there is an AS/400 report that needed to be reviewed.  Therefore, we have added a Riata Screen that will display this Information automatically when you Post G/L Entries.   

In Riata, after Posting G/L Entries, the View Report Screen will be displayed as shown here.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You can Print & Save this Report View to Excel.

 

NOTE: This screen only displays if there are Deposit Issues.  If No Deposit Issues are found, the Screen will Not be displayed.    

 

Once you are done reviewing this Information, click Exit and Processing will continue on as always.

 

 

 

Project #3214    Cash Receipts - Post G/L Entries / Change Company Number & Key 

We have added the ability to change the Company Number and Key when Posting the G/L Entries after Finalizing & Posting Cash Receipts.  A ‘Change CO# & Key’ button has been added to the G/L Entries screen as shown here.  You will use this when you have something going to the wrong Company.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          When you Click on ‘Change CO# & Key’ button, the following screen will be displayed.

 

 

 

 

-          Enter the Current Company Number & Key, then Enter the Company Number & Key you want to Change to. 

-          Click on Update to Complete the Change.

 

 

 

 

 

** In this Example; we changed CO# 20 & Key 956 to CO# 25 & Key 555.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project #3217    Statement Printing (Change Sort by Tariff & Show Taxes in Different Section)  

You now have the ability to force the Sort Order for certain Tariff Codes when Printing Statements.  With this option, you can Pull-Out certain Tariff Codes that Normally Print in a Section of the Statement and have it Print in their Own Section or Include them in Another Section.  This will currently work for Only BSTA6P Statements.  If you are not using this type of statement and this feature interests you, please contact us.

 

This is based on the Revenue Belongs to and the Bill Type Codes that come from the Tariff Master.

An example of this could be; A Cellular Statement you want Roaming, Text Messaging to show in their own Sections rather than have them all grouped together as Cellular Charges. 

 

Revenue Belongs to & Bill Type

New User Edit called ‘STATEMENT-FORCE-SORT’ has been created to allow you to force Tariff Codes to have Specific Revenue Belongs to & Bill Type coeds for Statement Printing. This could change the order & group they are printed with on the Statements.  You will enter the Tariff Coeds that will be affected by this sort.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Setup User Edit:

Field 1 = STATEMENT-FORCE-SORT

Field 2 = Leave Blank

Field 3 = XXX.YY.

XXX= Revenue Belongs to Code to Use

YY= Bill Type Code to Use

Field 4 through 8 = List Tariff Codes that this Sort Applies to.     

(xxxxx.xxxxx.xxxxx-  3 Tariff Codes per line, separated with a decimal. If Tariff Codes are less than 5 characters, key in leading spaces.)

 

In the Example Shown;

The Revenue Belongs to Code will be CTI and the Bill Type Code will be CL for the Tariff Codes 12345,  ABCD.

 

 

 

 

Federal Tax & State Tax

You also have the ability to Pull-Out Federal and State Taxes and put them in their Own Section or Include them in Another Section with other Similar Charges.  We have created two User Edits to handle these options.

 

If you do not have Tariff Codes setup for Federal Tax or State Tax you will need to setup them up first before setting up these new User Edits.  

 

 

User Edit ‘STATEMENT-FORCE   FED-TAXES’ will force any Federal Taxes for Statements to be put in their own Section of the Statement.  The Tax amounts are pulled out of the other sections and put in a new section on the Statement based on the Revenue Belongs to & Bill Type from the Tariff Code entered in Field #3.

 

Setup User Edit:

Field 1 = STATEMENT-FORCE

Field 2 = FED-TAXES

Field 3 = XXXXX (Tariff Code)

Field 4 through 8 = Leave Blank

    (If Tariff Code is less than 5 characters, key in leading spaces.)

 

 

 

 

 

 

 

 

 

 

 

User Edit ‘STATEMENT-FORCE   STATE-TAXES’ will force any State Taxes for Statements to be put in their own Section of the Statement.  The Tax amounts are pulled out of the other sections and put in a new section on the Statement based on the Revenue Belongs to & Bill Type from the Tariff Code entered in Field #3.

 

Setup User Edit:

Field 1 = STATEMENT-FORCE

Field 2 = STATE-TAXES

Field 3 = XXXXX (Tariff Code)

Field 4 through 8 = Leave Blank

    (If Tariff Code is less than 5 characters, key in leading spaces.)

 

 

 

 

 

 

 

 

 

 

 

 

NOTE: * Make sure you Test this before Printing All of Your Statements!  Print just a couple of Statements first and Verify everything looks correct!

 

 

 

 

Project #3219    Cellular SMS & MMS Free Messages 

There is a New Option to give Free SMS and MMS Messages that are combined. This new option will allow you to give Free Messages and it doesn’t matter whether it is SMS or MMS.  The two will be combined and sorted by date and the earliest messages will be given free first. This can be part of a regular PCS Plan or can be an Add-On Feature.

From Start1 Menu; select #23 (System Maintenance), then #24 (Goto Wireless Menu), then #4 (Key/List PCS Packages) – 1= Key/List PCS Packages – place a 2 (Change) in front of a Package – Page down to Page 2.

 

 

Text Box:                      Index   Z1234    (Tariff Code)                            
                                                                  Screen 2 of 5
  Incoming Seconds Free Per Call          30   Only if from Cellular  Y        
  Cell to Cell Seconds Free Per Call      45                                   
                                                                               
  # of Free Minutes   3000                                                     
     Split minutes between Peak/OffPeak(Y/N) Y   Peak  2000    Off Peak  1000  
  Limit Free Minutes to certain Cities(Y/N)     (Key Cities using option B)    
             If (Y), Include 800 Calls(Y/N)                                    
  Limit Free Minutes to certain States(Y/N)     (Key States using option G)    
                                                                               
  Local Market Free Minutes               500   (Key Towers using option 9)    
  Family to Family Free Minutes           120   (Key Phone Numbers in Riata)   
    Include ALL Company Phone Numbers(Y/N)  Y   (Key exchanges using option 2) 
  Total # of Free Data Minutes              0                                  
     Split Data Minutes between Peak/OffPeak?     Peak     0   Off Peak     0  
  Are all Incoming Minutes Free? (Y/N)         Free Incoming Minutes     0     
                                                                                
  Message Code __     Program Code CSM            Special Tariff Code _______             
                        Cmd8 = See Valid Program Codes

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

** The Program Code needs to be a CSM or CS2 if it is an add-on Feature. 

 

Page down to Page 5.

 

Text Box:                     Index   Z1234    (Tariff Code)                            
                                                              Screen 5 of 5   
        Short Message Service         SMS Options 04 (Cmd6-See Options)      
 Incoming:  Messages Free     0   Charge/Message    .00  Overage Tariff       
 Outgoing:  Messages Free     0   Charge/Message    .00  Overage Tariff       
                                                                              
        MMS Service                   MMS Options     (Cmd8-See Options)      
 Incoming:  MMS Free          0   Charge/Message    .00  Overage Tariff       
 Outgoing:  MMS Free          0   Charge/Message    .00  Overage Tariff       
                                                                              
        DATA Service                 DATA Options     (Cmd9-See Options)      
 Incoming:  KB Free           0   Charge/KB        .000  Overage Tariff       
 Outgoing:  KB Free           0   Charge/KB        .000  Overage Tariff       
     Incoming-     0  KB =     .0  MB    Outgoing-     0  KB =     .0  MB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The messages are combined; therefore, the SMS Options field will be used for this new Option to give Free SMS and MMS Messages. (Press F6 – to See Options) 

 

Text Box:                  SMS Options                            
                                                        
 01 - Combined Incoming & Outgoing Free Messages      
      Key total free messages in both In & Out fields    
                                                         
 02 - Each sub phone number also gets this number of     
      free minutes. Incoming/Outgoing are separate.      
                                                         
 03 - Each sub phone number also gets this number of     
      free minutes. Incoming/Outgoing are combined.      
                                                         
 04 - Combine SMS with MMS                               
                                                         
     Press Enter to Continue

 

 

 

 

 

 

 

 

 

 

 

           

- Key in ‘04’.

 

 

 

The number of Free Messages also comes from the SMS Incoming Free field.

 

Text Box:                      Index   Z1234    (Tariff Code)                            
                                                              Screen 5 of 5   
        Short Message Service         SMS Options 04  (Cmd6-See Options)      
 Incoming:  Messages Free 50      Charge/Message    .10  Overage Tariff       
 Outgoing:  Messages Free 50      Charge/Message    .00  Overage Tariff       
                                                                              
        MMS Service                   MMS Options     (Cmd8-See Options)      
 Incoming:  MMS Free      50      Charge/Message    .05  Overage Tariff       
 Outgoing:  MMS Free      50      Charge/Message    .00  Overage Tariff       
                                                                              
        DATA Service                 DATA Options     (Cmd9-See Options)      
 Incoming:  KB Free           0   Charge/KB        .000  Overage Tariff       
 Outgoing:  KB Free           0   Charge/KB        .000  Overage Tariff       
     Incoming-     0  KB =     .0  MB    Outgoing-     0  KB =     .0  MB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

To make it clearer, enter the number of Free Messages in all the SMS and MMS fields.

 

This Example will allow 50 Free Messages Total.  Regardless if it is a SMS or MMS. After 50 Messages, an overage charge of .10 will be charged for SMS and an overage charge of .05 will be charged for MMS.

 

You can have different overage charges for SMS and MMS.   Messages are rated in this process unless there are other available Free Messages. If there are other available messages, the normal SMS/MMS processes will rate the overage. 

 

 

 

 

Project #3198    Cash Receipts / Paid Up to Date 

In Cash Receipts, we check the “Paid Up To Date” and see if it has passed.  If you are on the Pre-Paid screen and daily is a decrement, the following message will be displayed asking the user to select the “New Start Date”.

 

 

 

 

 

 

 

 

 

 

Click on OK


The following screen will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-New Start Date is Only available if the Paid Up to Date is in the Passed.  Default will be today’s date.

 

- Enter the ‘Number of Days    (30 Days is defaulted)

 

- New Paid up to Date will be displayed based on the 30 day default.

 

** To Change the New Paid up to Date, Enter the ‘Number of Days’ and Click on ‘GO’ – the New Paid up to Date will be adjusted. 

 

-          You can Click on ‘Figure Days’ to have the system automatically calculate the Number of Days, based on the Amount entered on the Cash Receipt and the Amount needed for this Account. The ‘New Paid up to Date’ will be also be adjusted.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Click on Need $ Change button, for window to help calculate Cash Tendered.

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Click on Save and Print to Complete the Cash Receipt and Save the Paid-Up Information.  The following confirmation message will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

The Pre-Paid screen displays the Local Calls amount needed based on the Number of Days entered.  Therefore, if you click on Save & Print and the Amount received on the Cash Receipt showing in the ‘Amount Total’ does not balance with the ‘Amount Entered’.  Amount Entered is the total of Other Local + BCGI + Other A/R. 

When a Difference is displayed and this Message is displayed.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

- If, you answer ‘No’ to cancel and go back to the Pre-Paid Screen and adjust the Number of Days as needed.

 

- If you answer ‘Yes’ to Continue and apply the Number of Days as stated – the Billing Updated message is displayed. 

 

 

*** Make sure you Collect the correct amount for this Cash Receipt,       because once you click on OK – the Cash Receipt is added. 

 

 

 

 

 

 

 

 

 

 

Project # 3204    Store Location Dropdown Added to Service Order Entry

We have added a ‘Store Location’ dropdown to the Phone Number Information Screen - Other tab in Service Order Entry. 

This is the Location that is assigned to the Phone Number until it is changed.  The system will Not assign a Phone Number a Location.  This dropdown list is populated with the items entered in the User Edit ‘INVENTORY-LOCATIONS’.

 

 

    

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

       Setup User Edit:

                Field 1 = INVENTORY-LOCATIONS

                Field 2 = Leave Blank

Field 3 through 8 = Enter a 2 Character Actual Location Code, a space, then a 17 Character Description

 

 (Enter a 2 character location & 17 character description in each field 3 through 8 – multiple User Edits are allowed)

 

 

 

 

 

 

 

 

 

 

 

 

NOTE: **If you have User Edit “S2PCINFO” and “S2LOCATION” set up we will try to automatically select the Store Location with the location for the current PC.

 

If you would like to have ‘Store Location’ a Required field, Setup User Edit ‘STORE-LOCATION  REQUIRED’.

This User Edit will force the user to select a Store Location on the "Other" tab in the Phone Number Information screen.

 

             Setup User Edit:

                Field 1 = STORE-LOCATION

                Field 2 = REQUIRED

                Field 3 through 8 = Leave Blank

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Once this User Edit is setup, you will be required to enter a Store Location when updating the Service Order. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If one is not selected the following error message will be displayed requiring you to select at Store Location.  

 

 

 

 

 

 

 

 

 

 

 

 

Project #3236    View Data Amounts in Riata Inquiry  

You can now view Data Amounts in Riata Inquiry.  From Riata Inquiry – Phone Number Information Screen, click on the ‘Toll Inquiry’ button.  Then select either ‘To View’ or ‘Generate Credit’.  The following screen will then be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Select ‘SMS/MMS Data Messages’

-          Select ‘DATA’

-          We display ‘Total KB (Kilobytes) In’ and ‘Total KB (Kilobytes)Out’ for Data.

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-   Select ‘SMS or MMS’

o        We display ‘Total Qty (Quantity) In’ and ‘Total Qty (Quantity)   Out’ for SMS / MMS.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project #3243    Setting Up Riata Payroll Users    

We have changed the way you Add, Change and Delete Users from the ‘Payroll Time to AS/400’ option on the Riata Programs Menu.  We have added 2 additional Supervisors in case an Employee’s main Supervisor is not available, there is another Supervisor that can Approve time.  You will have the ability to Change the Employee, User, Supervisor, Supervisor 2 and Supervisor 3. 

From the Riata Programs Menu – Click on ‘Payroll Time to AS400’.  You will need to contact your internal Security Personnel to have authority to this feature. 

The following Screen will be displayed. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Click on ‘Pull’ to view all Employees.  The following Screen will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Click on ‘Set Up Users’ button.

 

The following Screen will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Duplicate Employee’s will be displayed in Yellow.

 

 

 

 

CHANGE

-          You can either double click on a Employee or Click once to highlight the record, then Click on Edit to make changes.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Make the Change you wish, then click on ‘Apply Changes and Exit’.  Or click on ‘Cancel Edits and Exit’ to cancel changes.

 

-          If you make a change the following confirmation message will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

** You can change Multiple Records at once.  Highlight the all the Records you would like to change, then click on Edit.  You will Not be able to Change the Employee on Multiple Records. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Enter the User, Supervisor, Supervisor 2 and Supervisor 3 you want to change to, then Click on ‘Apply Changes and Exit’. 

-          The following Confirmation Message will be displayed. 

 

 

 

 

 

 

 

 

 

 

 

 

DELETE

 

-          You can either right click on a Employee and select Delete from the menu displayed or Click once to highlight a  Record, then Click on the Delete button to remove the Record.  You can highlight or select Multi Records if needed.

-          Once you select a Delete option the following Confirmation message will be displayed.

 

 

 

 

 

 

 

-          Click on Yes to Delete the Record or No to Cancel and Not Delete the Record.

 

 

 

 

ADD

-          To Add a new Record – Click on the ‘Add New’ button. The following screen will be displayed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Enter the Information in this Window and Click on ‘Apply Changes and Exit’. 

 

 

 

 

Project #3246     Riata Payroll / Load All Potential Employee Check Box

We have added a ‘Load All Potential Employees’ check box in Riata Payroll for Supervisors.  Note: Only Authorized Supervisors will have access to this option. 

 

From the Riata Programs Menu, select ‘Payroll Time Entry’, then click on ‘Accounting Time Entry’ button. 

 

When the user selects the ‘Approve Time’ option, the ‘Load All Potential Users’ checkbox will become available. 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

With “Load All Potential Users” checked, the system will display all the Employees that have the Signed-On Supervisor in the Supervisor, Supervisor 2 and/or Supervisor 3 Fields.  See Example show below.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If “Load All Potential Users” is Un-checked, the system will display all the Employees that have the Signed-On Supervisor in Only the Supervisor Field.  See Example show below.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

We have also added “Load All Potential Users” to the Employee History screen.

With “Load All Potential Users” Un-checked, the system will display the Supervisor’s History and all the Employees that have the Signed-On Supervisor in Only the Supervisor Field. See Example show below.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

When “Load All Potential Users” is Checked, the system will display the Supervisor’s History and all the Employees that have the Signed-On Supervisor in the Supervisor, Supervisor 2 and/or Supervisor 3 Fields.  See Example show below.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project #3250     Print Circuit ID# on Statements

We have added the option to print Circuit ID# on Statements.  This will print in the first section on the Statement for the Special ID Number.  The printing of this and what actually prints is controlled by a New User Edit. This only works if using statement program BSTA6P.

Setup User Edit:

Field 1= BSTA6P-SHOW-CIRCUIT#

Field 2 = Leave Blank

Field 3 = Y (Key a ‘Y’ if you want to print the Circuit Id# from physical tab in Riata)

Field 4 = Y (Key a ‘Y’ if you want to print Description 1 from Facility Access Service Billing)

Field 5 = Y (Key a ‘Y’ if you want to print Description 2 from Facility Access Service Billing)

Fields 6 through 8 = Leave Blank 

 

 

 

 

 

 

 

 

 

 

 

 

There are three possible descriptions to print. 1) The Circuit ID # from the Physical Tab in Riata. 2) Description 1 from Facility Access Service Billing. 3) Description 2 from Facility Access Service Billing  Options 2 & 3 are from CABS menu #3. You can print any or all of these.

 

Remember that you can print any combination of these descriptions. If the description you are trying to print is blank, no line will print.  If printing the descriptions from Facility Access Service Billing, there has to be a Circuit Id# in the physical tab to match up to.

 

 

 

 

Project #3034   CABs Billing / Output to File 

When doing CABs Billing we will now output to file BCBB & State & Feature Group (BCBB1D).  We will output to this file when Printing the Cabs Bills and an Account is Setup in #16 'Key Cabs Carriers'.  You will need to have a Riata Account Number, Riata Sub-Account Number and Riata Tariff Setup for the Carrier as shown here.

From Start1 Menu; select #3 (Cabs Billing), then #16 (Key Cabs Carriers) – select Carrier and page down to the second page – Enter the Riata Account#, Account Sub# and Riata Tariff.

 

Text Box:                              Carrier  0288                                      
                                                                                
 Which Direct Trunk Special File  __      BLANK = Common Trunk Group             
                                      Any Code = Direct Trunk Special File      
 Misc. Bill Cust # _____  Misc. Bill Billing Code ___  Misc. Bill Co. 00        
                                                                                
Riata Account # ________    Riata Account Sub _____  Riata Tariff ______           
                                                                                
 Email Address _________________________________________________

 

   

 

 

 

 

 

 

                                                                            

 

 

Project #3073   Payroll Checks – Hide Social Security #

To Print Only the last 4 digits of the Social Security Number on a Payroll Check, setup the new User Edit called ‘PAYROLL-CHECKS  HIDE-SS#’.  When this User Edit is setup, the first 5 digits on the Social Security Number will be zero’s, leaving only the last 4 digits of the Social Security Number displayed on the Payroll Check.

                Setup User Edit

                Field 1: PAYROLL-CHECKS

                Field 2:   HIDE-SS#

                Field 3 through 8 = Leave Blank

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project # 3077     CAB’s / Convert Group C to Group D

We have created a new User Edit called ‘CABS-CONVERT-C-TO-D’.  This User Edit will cause the Feature Group C records to be Converted to Feature Group D records.  It appears that various providers have reverted back to Feature Group C on some messages.  This will just change it to D for you.

Setup User Edit

                Field 1: CABS-CONVERT-C-TO-D

                Field 2:   Leave Blank

                Field 3 through 8 = Leave Blank

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project # 3080      Wireless Original Minute by OCN & Exchange

You will now get a TASC29 Report ( 1 page per OCN with sub-totals) per NPA-NXX for Wireless Originating Minutes

 

 

 

Project # 3085     List for Inventory Location Codes

We have added a List for the Inventory Location Codes.  You will be asked if you want a List when you run the following Menu Option.

From Start1 Menu, select #7 (Inventory), then select #24 (More Inventory Options…), then select #12 (Key Inventory Location Codes). Enter WorkStation Status and press F5.  After you Add, Change or Delete Location codes and Press F3 to Exit, the following message will be displayed.

 

                              Text Box:   01 07 11        Riata Training Company                11/09/07            
  11/09/07                                              08:56:14            
                                                                            
   Do you want a list of the Inventory Location Codes (Y,N)                 
                                                                            
                                                                            
                              Y                                             
                                                                            
                      Cmd 5 to continue on                Cmd 3=N

 

                                              

                                                                          

        

  

 

 

 

 

 

 

 

 

                                                                 

  Enter ‘Y’ (Yes) and Press F5 to Continue.                                                                           

 

-          A List of All Location Codes will be generated.  Look for User Data ‘INCL1’ to view and/or Print the Listing.

 

 

 

Project # 3086    Create Different Bill# & Invoice# for Each CABs Bill 

We have created a new User Edit called 'CABS-CARRIER-NEXT    BILL-#'.  This user edit will store the next Billing # and Invoice # for CABs Bills.  This is for those of you that have ask for unique bill number each month, if your CABs numbers look OK you will not need this.  

The last 6 digits of the Bill # and Invoice # will be updated with the information entered here. The numbers entered in Field 3 and 4 will be incremented each time it is used.

             Setup User Edit:

                Field 1 = CABS-CARRIER-NEXT

                Field 2 = BILL-#

Field 3 = 6 digits Bill #

                Field 4 = 6 digits Invoice #

                Field 5 through 8 = Leave Blank

 

               

 

 

 

 

 

 

 

For Example;  Bill# (Located from Start1 Menu; select #3 (Cabs Billing), then #15 (Key Billing Companies)) has 'ABCDE' in the first 5 characters of Bill#.  After this User Edit is setup and CABs Bills run the Bill# will have 'ABCDE000012'.   And the Invoice # has ‘JKLMN’ in the first 5 characters of Invoice#.  After this User Edit is setup and CABs Bills run the Invoice# will have 'JKLMN000008'. 

 

 


 

Project # 3087     Equipment Type Field Larger 

We have made the Equipment Type Field Larger. You can now key in the License Plate and VIN.

From Start1 Menu; select #4 (General Ledger), then #23 (G/L Menu #2), then #19 (Goto Vehicle Menu), then #1 (Key/List Vehicle File).

 

 

Text Box:                            Vehicle File                             
                                                                    
 Vehicle #        1234                                              
                                                                    
 Description         CABLE #1234					                                    
 Date                 6-01-2007                                     
 Driver              MAC				                                            
 Last Service Milage    80000                                       
 Last Service Date    1-01-2007                                     
 Milage Start           65000                                       
 Milage End             95000                                       
 Equipment Type      VAN		                                            
 License Plate       2M123456                                               
 VIN                 1234567891234567                                               
                                                                    
  F16 - Delete  F18 - Return

 

       

 

 

 

 

 

 

 

 

 

 

 

    

 

 

 

Project # 3096     Change State Tax District / Check Tariff Code Option  

You can now enter a Tariff Code to check in the Recurring File, when you run the option change the State Tax District. If you enter the Tariff Code the Phone/Account will have to have the Tariff Code to Allow the State Tax District to be changed.  Leave the Tariff Code blank and No comparison will be made.

From Start 1 Menu; select #1 (Customer Information), then #23 (Goto Customer Menu #2), then #19 (Change State Tax District). 

 

Text Box:            Old/New State Tax District             
  Old State Tax Dist  ___                            
  New State Tax Dist  ___                            
  Key NPA                ____                         
  Key Exchange or "ALL"  ____                         
  If Doing ALL,  leave NPA Blank                  
                                                  
  911 City _________________________                                       
  Tax City Code ___                                  
  Tariff Code   ______                                  
  Leave blank to not Compare.                     
                                                  
      Cmd 5 - Continue                            
      Cmd 3 - End

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project #3110      Add Calling Plans to Customers with Current Calling Plans

You can now add a Calling Plan to anyone that has a Current Calling Plan.  To do this, setup new User Edit ‘CALLING-PLAN-AUTO’. 

 

This User Edit will be used when you have 1 Calling Plan and need to Automatically Add a second Calling Plan.

            Setup User Edit

                Field 1 = CALLING-PLAN-AUTO

                Field 2 = Leave Blank

                Field 3 = Currently Have Tariff Code 1

               (Enter the Current Calling Plan Tariff Code)

                Field 4 = Add Tariff Code 1 (Enter the New Calling Plan Tariff Code)

                Field 5 = Currently Have Tariff Code 2

                Field 6 = Add Tariff Code 2

                Field 7 = Currently Have Tariff Code 3

                Field 8 = Add Tariff Code 3

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Example shown will add tariff code   ABNW1 to anyone that has tariff code ‘TRF01’ and add tariff code ‘  ABNW3’ to anyone that has tariff code ‘TRF02’ and add tariff code ‘  ABNW4’ to anyone that has tariff code ‘TRF03’.

 

 

 

 

Project #3106     Discount for Multiple Services

We have made a new way to give a discount for multiple services, like an Account that has Landline Services and Cellular Services.  You could give a Discount for the Cellular Service. This discount would be a Percentage of the cost of the Cellular Service Plan. This works by putting a new tariff code on a phone number that indicates that this Account qualifies for the discount. This tariff code is put in a User Edit. We then look for other phone numbers on the account that have another tariff code from a list of tariff codes from the User Edits.  There are two new User Edit that need set up. They are ‘RECURDISCOUNTTARIFF   OPTION4-QUALIFY’ and RECURDISCOUNTTARIFF  OPTION4-MUST-HAVE’. 

 

Note: This is Similar to User Edits, RECURDISCOUNTTARIFF  OPTION2-MUST-HAVE & RECURDISCOUNTTARIFF  OPTION2-QUALIFY.    

 

User Edit RECURDISCOUNTTARIFF  OPTION4-MUST-HAVE

This user edit goes along with OPTION4-QUALIFY to give a list of tariff codes to check and match up with the qualifying tariff.  Field 3 must match the qualifying tariff setup in the RECURDISCOUNTTARIFF  OPTION4-QUALIFY’ user edit. If you need room for more tariff codes, multiples of this User Edit are allowed.

                       

Field 1 = RECURDISCOUNTTARIFF

                Field 2 = OPTION4-MUST-HAVE

Field 3 = Qualifying Tariff Code (Must match Field 3 in    RECURDISCOUNTTARIFF  OPTION4-QUALIFY’ User Edit).

Field 4 through 8 = Tariff Codes to Check (3 Tariff Codes per line, separated by a period)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Example shown, would provide a List of Tariffs to Check for Qualifying Tariff ‘XQUAL’.  (See RECURDISCOUNTTARIFF  OPTION4-QUALIFY’ User Edit for Qualifying Tariffs).


 

User Edit RECURDISCOUNTTARIFF  OPTION4-QUALIFY

This user edit will let you give a Customer a Discount if they have a Qualifying Tariff Code and another Tariff from a list of codes (Setup in user edit RECURDISCOUNTTARIFF  OPTION4-MUST-HAVE’). The two tariff codes can be on separate phone numbers but must be on the same Account. There can be multiple discounts given but there must be a qualifying tariff to match one from the list.  User Edit RECURDISCOUNTTARIFF  OPTION4-MUST-HAVE’ will have the list of tariffs to check. This discount is a percentage of the cost.

 

Field 1 = RECURDISCOUNTTARIFF

                Field 2 = OPTION4-QUALIFY

Field 3 = Qualifying Tariff Code (Must match Field 3 in   RECURDISCOUNTTARIFF  OPTION4-MUST-HAVE’ User Edit).

Field 4 = Tariff Code for Billing

Field 5 = Discount Percentage – 4 Decimal Places (Example; 0500 = 5%)

                Field 6 through 8 = Leave Blank

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Example shown, will give a 5% Discount if a Phone Number on an Account has the Qualifying Tariff Code of ‘XQUAL’ and the XBILL Tariff Code as the Billing Tariff Code.  And the Qualifying Tariff Code of ‘XQUAL’ matches with Field 3 in User Edit RECURDISCOUNTTARIFF  OPTION4-MUST-HAVE’.

 

 

 

 

Project #3118     New Option for the Sales Report

When New User Edit ‘SALES-REPORT-TARIFF’ is setup, we open the Salesman Commission/Operations Report file to know what Tariffs to display in the Sales Report.  To use this option you will need to first setup a Level 2 Code.

From Start1 Menu; select #23 (System Maintenance), then #23 (Goto Maintenance Menu#2), then #23 (Go to More Maintenance Items), then #17 (Salesman Commission/Operations Rpt).

 

Text Box: 5                         MENU: MAINT5                                   
                                                              12/04/07   
   0/00/00                                                    11:25:18   
                                                                         
       Select which Level Codes you want to work with.                   
                                                                         
       1 = Level 1 Codes            (Main Group)                         
       2 = Level 2 Codes             (Sub Group)                         
                                                                         
                                      2                                 
                              Cmd 5 - Continue on         Cmd3=N

 

       

 

 

 

 

 

 

                                                                 

-          Enter 2 (Level 2 Codes)

-          Press F5

-          Enter 9 (Add) to create a New Level 2 Code.

 

Text Box:      Commission 2 / Other Reports      
  
Level 2 Code QCOMMSN01                        
                           F3-Exit

    

 

 

 

 

                                      

-          Enter QCOMMSN01

-          Press Enter

 

- Enter Description, Level 1 Code and the Valid Tariff Codes – Press Enter to Update then F3 to Exit   

                                                                        

Text Box:  Level 2 Code QCOMMSN01   Description Sales Commission	 Heading Seq#  0  
 Level 1 Code               TEST11                                           
 Valid Tariff Codes      **EXL TAR01 TAR02 TAR03 TAR04 TAR05 TAR06 TAR07     
 TARO8 TAR09 TAR10 TAR11  	 	 	 	 	 	 	                                                    
  	 	 	 	 	 	 	 	 	 	                                                                            
  	 	 	 	 	 	 	 	 	 	                                                                             
  	 	 	 	 	 	 	 	 	 	                                                                             
  	 	 	 	 	 	 	 	 	 	                                                                             
           Cmd16=Delete         Cmd18=Clear       Enter=Update

 

 

 

 

 

 

 

 

 

 

 

NOTE:

- If ‘**EXL’ is entered as the first Valid Tariff code as shown above, then all the Tariff Codes from the Tariff Master will be loaded for the Sales Report and the Tariff Codes Listed on the Screen shown above will be Excluded. 

- If ‘**EXL’ is Not in the first Valid  Tariff Code then only the Tariff Codes listed on the Screen shown above will be loaded for the Sales Report.

 

After the Level 2 Code is setup you will need to setup the New User Edit ‘SALES-REPORT-TARIFF’.

Setup User Edit:

Field 1 = SALES-REPORT-TARIFF

                Field 2  trough 8 = Leave Blank 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Once this User Edit is setup, the "Plan" Tariffs will come from the Salesman Commission Level 2 Codes file (BSLLV2) instead of the

Plan Selection File (BRC01) when using the Sales Report.

 

 

 

 

Project #3130      Cash Receipts List by Period / Summary by Date & Money Type

We have added a New Option to Cash Receipts List by Period.  Option ‘C’ = Summary by Date/Money Type is now available.

From Start1 Menu; select #1 (Customer Information), then #21 (Goto Lists & Reports Menu), then #23 (Goto Lists/Reports Menu #2), then #18 (Cash Receipts List by Period).

 

 

Text Box:                         MENU: CUSTL2                                 12/05/07    11:29:43    
           Which Report Do You Want?                                          
           Cash Receipt History by:        Cash Close-Out History:            
            1 - Date                        A - List Close-Out History        
            2 - Amount                      B - Delete Close-Out History      
            3 - Phone Number                                                  
            4 - G/L Number                                                    
            5 - Specific Tariff/s                                             
            8 - Summary by Date                                               
            9 - Summary by Date/User                                          
            C - Summary by Date/Money Type                                    
                                          C                                  
                                  Cmd 5 - Continue on         Cmd3=N          
 

                                                                              

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project #3148    CABs / Direct Truck Special File

You will now be asked to key in which ‘Direct Trunk Special File’ you want to use, when running Key Cabs Rate All Exchanges.   From Start1 Menu; select #3 (Cabs Billing), then #14 (Key Cabs Rate All Exchanges) – Enter ‘Y’ (Yes) in ‘Do You Want To Key In Standard Cabs Rates.

  The following Screen will be displayed.  Enter _ (blank), 1, 2 … indicating which Direct Trunk Special File you want to use.

                                                                       

Text Box:   18 07 12         Test Telephone Company  Rupert             12/18/07  
  12/17/07                                                    12:34:17  
                                                                        
       BLANK    = Common Trunk Group                                    
       Any Code = Direct Trunk Special File                             
                                                                        
       Then go into "KEY CABS CARRIERS" and key in which Direct Trunk   
       Special file to use for which carrier.                           
                                                                        
                                                                        
       Which Direct Trunk Special file do you want to use   ( ,1,2)     
                                    2                                
                              Cmd 5 - Continue on         Cmd3=N

 

 

 

 

 

 

 

 

 

 

 

 

 

 

     * Normally this you will have a Blank on this screen.  The only reason we added this screen is for those of you that have Special files that have other bulk terms.

 

 

 

 

Project #2833     Local Service Dates Show as One Month Prior to Current Bill Dates

We have created a User Edit called ‘STATEMENT-GOV-DATES’.  This User Edit will make the Local Service Dates on Statements show a Month Prior to the Current Month Dates.  This could be used for Customers that are not Advanced Billed for Service, such as Government Customers.  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Along with this user edit; you will need to verify the Phone Information has been Setup to Charge Federal Tax = ‘No’ and Prorate as Government.

 

Setup User Edit

Field 1 = STATEMENT-GOV-DATES                    

Field 2 through 8 = Leave Blank

 

 

 

 

Project #3131  Work Order Detail by G/L Year & Period 

We have added an new Option to Work Order Detail so you can pull W/O detail by G/L Year and Period.  This option will be useful when requesting Work Order Detail Lists as documented in request #3132.  You can see all Detail regardless if the Work Order is Open or Closed.  

From Start1 Menu; select #8 (Workorders/CPR), then #3 (List W/O Detal) - Enter option 1, 2 or 3 in the ‘Enter file you want to print’ field and Press F5.

            The following Screen is displayed.  New Option #3 ‘By G/L Year and Period’ has been added.

 

 

Text Box:      01 07 12             Riata Training Company                 12/26/07    
     12/26/07                                                    10:26:03    
                                                                             
  HOW DO YOU WANT TO SORT. . . . . . . . . . . . . . . . . . . . 3         
           1.  BY ORDER ENTERED                                              
           2.  BY W/O # ORDER                                                
           3.  BY G/L YEAR AND PERIOD                                        
                                                                             
  IF YOUR SORT SELECTION IS #2 - SORT BY W/O # ORDER,                        
     DO YOU WANT TO PRINT THE DETAIL?. . . . . . . . . . . . . . Y           
     DO YOU WANT A NEW PAGE FOR EACH W/O?. . . . . . . . . . . . Y           
     DO YOU WANT TO SUPPRESS GRAND TOTAL PAGE(Y,N) . . . . . . . Y           
                                                                             
                          Cmd 5 to continue on

 

                                                                             

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project #3132     Work Orders Detail List

We have added the ability to Combine Open & Closed Work Order Files when printing Work Order Detail. 

From Start1 Menu; select #8 (Workorders/CPR), then #3 (List W/O Detal)

            Enter option 1, 2 or 3 in the ‘Enter file you want to print’ field and Press F5.

 

Text Box:     01 07 12             Riata Training Company                 12/18/07    
    12/05/07                                                    09:48:31    
                                                                            
      Enter file you want to print. . . . . . . . . . . . . . 2		           
 WODO01 - OPEN WORKORDER DETAIL                                             
 WODC01 - CLOSED WORKORDER DETAIL                                           
 WODX01 - OPEN WORKORDER DETAIL PULLED OUT BY DATE                          
 WCDX01 - CLOSED WORKORDER DETAIL PULLED OUT BY DATE                        
 WCDZ01 - ALL DETAIL FOR CLOSED W/O PULLED BY DATE                          
 1 - COMBINE WCDZ01 AND WODX01                                              
 2 - COMBINE WCDZ01 AND WODO01                                              
 3 - COMBINE WCDX01 AND WODO01                                              
                         Cmd 5 to continue on

 

                                                                            

                                                                           

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Project #3168   Schools / Library Discount Calculation

We have created a new User Edit called ‘SCHOOLS-LIBRARY  ADJUSTMENT-TARIFFS’.  This User Edit will allow the Tariff Codes entered in Fields 3 through 8, to be Printed on the SCHOOL/LIBRARY Discount Calculation Report flagged with an ‘*’ and the amount for the Tariffs entered will Not be added to the Total.

             Setup User Edit:

            Field 1 = SCHOOLS-LIBRARY                                               

            Field 2 = ADJUSTMENT-TARIFFS

            Field 3 through 8 = Tariff Code(s)

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:(Enter 3 Tariff Codes per line with a decimal between each Tariff Code.  Make sure you enter leading spaces if needed.  Multiples of this User Edit are allowed if needed).

 

In the example shown, TRF1, TRF2, TRF3, TARF1, TARF2 and TARF3 will be Printed on the School/Library Discount Calculation Report flagged with an ‘*’, but will Not be added to the Total Amount.

 

 

 

Project #3176   Drop Cellular Numbers from BNS  & CNAM

We have created a new User Edit called ‘CELL-DROP-BNS’.  Use this User Edit to Drop a Number from BNS if it is a Cellular number.  You can leave Fields 3 through 8 blank and the system will look just at the Tariff Codes to tell if they are Cellular.  If you enter NPANXX. NPANXX.NPANXX in Fields 3 through 8 the system will do a 2nd Check and Drop all records except for the NPANXX’s entered.

 

             Setup User Edit:

            Field 1 = CELL-DROP-BNS                                               

            Field 2 = Leave Blank

Field 3 through 8 = Leave Blank or Enter NPANXX with a decimal between each.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Example shown here would cause the Cellular Numbers to be Dropped from BNS except for NPA (208) and NXX (444).

 

 

We have also changed User Edit ‘CELL-DROP-CNAM’.  Use this User Edit to Drop a Number from CNAM if it is a Cellular number.  You can leave Fields 3 through 8 blank and the system will look just at the Tariff Codes to tell if they are Cellular.  If you enter NPANXX. NPANXX.NPANXX in Fields 3 through 8 the system will do a 2nd Check and Drop all records except for the NPANXX’s entered.

         

   Setup User Edit:

            Field 1 = CELL-DROP-CNAM                                           

            Field 2 = Leave Blank

Field 3 through 8 = Leave Blank or Enter NPANXX with a decimal between each.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The Example shown here would cause the Cellular Numbers to be Dropped from CNAM except for NPA (208) NXX (434) and NPA (208) NXX (343).

 

 

 

 

Project #3190   New Options to Remove TCALL & EMR Records by Date

 

Text Box: We recommend you run these options to get rid of Old Invalid Toll Calls.  We suggest you run now using the date of 6/01/07, on all 3 files explained below.  This will get rid of all Old Invalid Toll Calls prior to 6/01/07.  Then run at least Quarterly.

 

 

 

 

 

We have added two new options to remove TCALL and EMR Records by date. 

 

From the START1 Menu; select #2 (Toll), then #23 (Goto Toll Menu #2), then #23 (Goto Toll Menu #3), then #4 (Delete From TCALL Format-by Date) or  #5 (Delete From EMR Format -by Date)

 

Text Box:  COMMAND                         MENU: TOLLM3               

Select one of the following:                               
  1. Send Hanksville Files              13.                 
  2. Return INS Unbillable Records      14.                 
  3. Convert SS7 To Category 11 Records 15.                 
  4. Delete From TCALL Format-by Date   16.                 
  5. Delete From EMR Format-by Date   17.                 
  6.                                    18.                 
  7.                                    19.                 
  8.                                    20.                 
  9.                                    21.                 
 10.                                    22.                 
 11.                                    23.                 
 12.                                    24.                 
                                                            
 Ready for option number or command                         
 ===>  											                                                       
     

                                                   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

You will be required to enter the File Name to remove the Records From and the Date to remove Records. 

Any Records Prior to the Date Entered will be Removed.

            Select either option #4 (Delete From TCALL Format-by Date)  or  #5 (Delete From EMR Format-by Date).

            The following Message will be displayed indicating the TCALL Format or the EMR Format.

 

 

Text Box:                                                                          
 01 08 01        Riata Training Company                 1/08/08          
  1/08/08                                              16:34:14          
                                                                         
  This option will remove TCALL format records before the                
  Cutoff date you enter.  You will be able to select the file            
  to remove records from and enter the Cutoff Date.                      
                                                                         
  Do you want to continue (Y,N)                                          
                                                                         
                             Y                                           
                                                                         
                     Cmd 5 to continue on                     Cmd 3=N

 

                                                                         

 

 

 

 

 

 

 

 

The Screen Shown Below will be displayed when option #4 (Delete From TCALL Format-by Date) is selected.

        Enter the File Name you want to use.      

                                                                    

Text Box:    01 08 01             Riata Training Company                  1/08/08   
    1/08/08                                                    16:39:44   
                                                                          
        TANPBD   - Invalids from Your Own Toll Carrier                    
        TCALLBD  - Invalids from Your Own Switch                          
                                                                          
        Key in the name of the file you want to use, like (TANPBD,        
        TCALLBD)                                                          
                                                                          
                                 TANPBD                                   
                            Cmd 5 to continue on

 

   

 

 

 

 

 

 

 

 

                                                                      

                                                                         

The Screen Shown Below will be displayed when option #5 (Delete From EMR Format-by Date) is selected.

        Enter the File Name you want to use.          

                                                               

Text Box:   01 08 01             Riata Training Company                  1/09/08  
   1/08/08                                                    10:17:32  
                                                                        
       What file do you want to use?     (TOCLHL)                       

                                TOCLHL                                  
                           Cmd 5 to continue on

 

 

 

 

 

 

                                                                        

                                                                       

 

Then the following Screen will be displayed –Enter the Date you want to use.  All Records prior to this Date will be removed.            

                                                             

Text Box:    01 08 01             Riata Training Company                  1/08/08  
    1/08/08                                                    16:41:27  
                                                                         
        Enter the Date (MMDDYY) to Delete Call Records.                  
                                                                         
        Any Call Records prior to the Entered Date will be Deleted.      
                                                                         
                          060107                            
                         Cmd 5 to continue on

 

   

 

 

 

 

 

 

                                                                     

 

This will Process and you will be returned to Menu TOLLM3.

 

 

 


 

Project #3224    Work Order Closing 

We have made it so that you can now:

 

Close a WorkOrder at a Year End.

-          Open it back up in the New Year with 0 Dollars and the same Work Order #.

-          Add more $$ to it in the New Year. 

-          Undo the Previous Year Close Out.  

-          Run 10. ‘Close out Workorder *** Undo ***   just before you are ready to Close again.

-          Close again with the 2 Years Total  $$ Merged together.

 

You can do this for as many Years as you need to if you have a long duration work order.  The key is, make sure you follow the above steps.  When closing out work orders with this scenario make sure that on the close out screen you leave this question blank.  Closing 2nd Time, Update CPR Qty?”     

 

 

 

Project #3228    Nightly Summary / Store  Location

We have changed the User Edit NIGHTLY-SUMMARY   LOCATION-CODE.

This user edit is used for the Nightly Summary.

 

-          If Field 3 has SPECIAL1 in it the Nightly Summary will use Report Group.

-          If Field 3 has NXX in it the Nightly Summary will use LNP NPA-NXX if imported or NPA-NXX if not imported.

-          If Field 3 has STORE we will use the Assigned Store in the Nightly Summary.

-          If Field 3 has STORE-NXX we will use the Assigned Store and NPA-NXX.

 

In the Example shown; The Nightly Summary will use the Assigned Store and NPA-NXX.

             

Setup User Edit:

                Field 1 = NIGHTLY-SUMMARY

                Field 2 = LOCATION-CODE

                Field 3 = (SPECIAL1 or NXX or STORE or STORE-NXX)

Field 4 through 8 = Leave Blank 

 

 

 

 

 

 

 

 

 


 

 

 

Project #3241    Change Source without Changing CPR Master

When you are entering changes in the CPR Master and do an F12 or F24 for Adjustments, if you have something entered in the Source(W/O,G/L) Field you will see a new window that will allow you to change the Source(W/O,G/L) field that will be Out-Put to the History File while not changing the Source(W/O,G/L) in the CPR Master.  You may want to blank this out if it does not apply to this W/O, because if the change does not apply to the W/O and you Un-do and leave the W/O in, when you undo, it pulls it into the undo process. 

 

From Start1 Menu; select #8 (Workorders/CPR), then #15 (Key CPR Master).

 

Text Box:     Description            Description                        Index # 000001   
    Identification #                                                           
    G/L #                  1120.01                   Mfg                       
    Exchange               000                                                 
    State                                                                      
    County                                                                     
    Tax District                                                               
    Bay                               Shelf         Slot                       
    Category                 .000           xx.xxx                             
    Put into Service               mmccyy                                      
    Source (W/O,G/L)       1280	                                                
    Annual Depr. Rate        .00  xx.xx   <--- Enter only if different than    
    Depr. Expense Acct.        .00        <--- default in Depr. reserve file   
    Salvage $ to not Depr.          .00                                        
    Quantity Code               Type Code                                      
    Add To                        (Y,N)     # Of Pairs In Cable 0000           
    Material Cost To Use At W/O Closing          .00                           
    Special Code                                                               
        Quantity  Total Amount Tot Material Total Depr. Y-T-D Depr. Curr. Depr.
                                                                               
Aj 		  		  		  		  		                                                                             
                                                                               
Cmd 10-Copy                                                                    
Cmd 12-(NO G/L) or 24(G/L) Adjustments      Cmd 16-Delete  Cmd 18-Clear Screen

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

-          Change the Source (W/O, G/L) if needed.   Press F5.

 

                            Text Box:    The Source (W/O,G/L) shown below will be written to the history      
   file.  This can be changed to what is needed.                        
                                                                        
   You may want to blank this out if it does not apply to this W/O.     
                                                                        
   Changing the Source (W/O,G/L) here will only change what is output   
   to the history file.  What is in the CPR master will not change.     
                                                                        
   Source (W/O,G/L)    1280	                                             
                                                                        
                       F5 - Continue

 

 

 

 

 

 

 

 

 

 

                          

           

                                                            

 

                                                                        

 Project #3138      Customers Using Web-Site

Occasionally customers will attempt to log into the Web Site using their telephone number and were not be able to log in.  This only happens if the customers telephone number matches a separate Special ID which does not belong to that customers account.  We have fixed this. 

If you would like this change implemented on your Web Site, please contact Josh.