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208-436-1912 (Fax)
208-436-1914 cti@pmt.org |
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Computer Technology, Inc. |
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Program Enhancements & Changes------------------------
** Project #3203 Must be Completed before Applying
Project
#3203 – Payroll
–Tax Tables Changed to Monthly
On
This change must be completed before applying
this Program Change!
** Customer Statement Printing ** (
We
have made a number of changes to Customer Statements. There are a few requests in this Program
Change that Pertain to Customer Statements.
We do not keep track of who uses what Statement Program. If any of the changes we have made interest
you but does not pertain to the Statement Format you
use, Please contact us.
To see what Statement Format you are
using do the following Steps.
Step #1: On
the AS/400 Command Line
Enter ‘BC’
then Press Enter
Enter your
Billing Cycle and Press F5.
-
In this Example we are using Cycle A.
Step #2: On
the AS/400 Command Line
Enter call bstatm ‘01’
Press Enter.
Page Down to
Page 2
The
Statement Program you are using is shown here.
** Do Not Change
the Program – Exit Out and Notify Us – We will help
apply the Feature you want to the Statement Program you are using. If the Program is Changed
by you, your Statements will not Print Correctly!
Project #3151 – CPNI AUTHORIZATION
& SETUP INSTRUCTIONS
We have created a CPNI Authorization
Program. This new Feature will check CPNI Authorization in Inquiry and Service Order Entry
(Regular & 2007). There are several
Options and Steps in Setting up CPNI to fit your
Company needs. Please refer to the ‘CPNI Instructions’ document located
on our CTI’s Website.
Go to http://www.cti-id.com/
select
‘Download the Lastest Manuals, then select ‘CPNI Instructions.
Project #2606 – Payroll Punch In/Out Option
We
have added a "Punch In/Out" option to Riata
Payroll. To use this feature, setup the
User Edit ‘ PAYROLL-ENTRY PUNCH-IN-OUT.
Setup
User Edit
Field 1 = PAYROLL-ENTRY
Field
2 = PUNCH-IN-OUT
Field
3 through 8 = Leave Blank
Once
the User Edit is setup, you will need to make sure there are
default Types setup for the Users that will be using the Punch In/Out
option. To setup default types, from the
Punch In/Out screen shown here, click on the
‘Accounting Time Entry’ button. Complete
details and step in setting up Payroll Defaults was explained in Request #2577
in Program Change
Once the User Edit and Defaults are
setup, when an employee selects ‘Payroll Time Entry’ from the Riata Programs
Menu, the following screen will be displayed.
- The employee will select a Type, then click on Punch In.
- Example shown here is ‘Regular’ Type.
Once the employee click on Punch In, the
following message will be displayed and then Payroll Time Entry will close.
Then when the Employee needs to Leave for Lunch or for the Day, they select ‘Payroll Time
Entry’ from the Riata Programs Menu, the following screen will be displayed.
- The employee will select the Type, then click on Punch Out.
- Example shown here is ‘Regular’ Type.
Once the employee click on Punch Out, the
following message will be displayed and then Payroll Time Entry will close.
When an Employee
selects a Type such as, Sick, Vacation,
They will enter the number of hours for
that Type.
For Example; 8.00
= 8 hours for Vacation.
The system will accept the hours entered
and a message will be displayed similar to the following Vacation Example Used.
The next time the Employee selects
‘Payroll Time Entry’ from the Riata Programs Menu, they will have the Punch In
screen.
Project #3048
– Own Toll
Carrier User Edit
We have created a
new User Edit call ‘OWN-TOLL-CARRIER’ to allow you to add additional Own Toll
Carriers.
Setup
User Edit
Field 1 = OWN-TOLL-CARRIER
Field
2 = ADDITIONAL
Field
3 = Enter Own Toll Carrier Number
Field
4 = Enter Own Toll Carrier Description for Field 3
Field
5 = Enter Own Toll Carrier Number
Field
6 = Enter Own Toll Carrier Description for Field 5
Field
7 = Enter Own Toll Carrier Number
Field
8 = Enter Own Toll Carrier Description for Field 7
Once you have setup this User
Edit, you can view and select these Carriers from Service Order Entry – PIC tab as shown here.
Project # 3092 – Cash Receipts Close Out / Credit Card
& Other Option
We
have added a Check Box on the Cash Receipts – ‘Close Out’ Screen just above the
Credit Card / Other list.
When
this box is checked, the ‘Cash Close Out’ printout
will display all Money Type Details and Totals.
When
the check-box is Un-Checked, the Credit Card /Other Detail in the list will Not be printed. ‘Other’ will still be displayed on the Printout
Total section. The Close Out screen will
default the box checked.
Project #3109
– Summary
by Location Added to the Riata Programs Menu
We
have added the Summary Program to the Riata Programs Menu. Contact your Security Personal to have access
to this feature. From the Riata Programs
Menu, you will select ‘Summary by Location’.
The following screen will be displayed.
-
Enter the Date and click on Load.
-
Pre-Paid, Post-Paid, and Pay-As-You-Go are displayed.
-
Excel, Print and Email options are available.
Project # 3083 – Viewing Inventory Items
We have added the
ability to view Inventory Items in the Sales Report program. From the Riata
Programs Menu, select ‘Sales Report’.
Select the From Date & To Date, then click
on ‘Load Data’. Once the Data is loaded,
Click the "Inventory Only" button to view
the Inventory items.
The Inventory Items
displayed will be for the From & To Dates selected.
- Click on ‘Quick Sort’ button &
select the Sort Option you want.
-
Options to Print & Send to Excel are also available.
Project #3240 – Drop-Down List Added to Inventory Detail
We
have added a new Dropdown List to the Inventory Sales Item Detail screen. This will be used when Inventory is Returned into a different Location than it was sold from and
if there is no default Location setup for the Computer doing the Return.
The System pulls
in the Location based on where Inventory that is sold is located. However, when a Customer is returning
Inventory it may be returned to a different Location. If this is the case, pull in the Inventory
that is being returned; enter a minus sign and the number of items being
returned. Then select the ‘Type
Code’. (In the Example shown here, – 1
is entered in the Quantity & ‘Other Return’ is selected as the Type Code.
Then Click on the
‘Enable’ button and the Drop-down list for Location will be activated.
-
Select the Location the Inventory is being Returned
to and Click on Update & Close or Update and Add More.
**
Remember, the Location will pull in the Location Default for your
Computer. If you do Not
have a default this is when you will Enable the Location field and Select the
appropriate Location.
To
populate this dropdown list, setup User Edit ‘INVENTORY-LOCATIONS’.
Setup
User Edit
Field
1 = INVENTORY-LOCATIONS
Field
2 = Leave Blank
Field
3 through 8 = XX YYYYYYYYYYYYYYYYY
XX=
2 Character Locate Code
YYYYYYYYYYYYYYYYY = 17 Character Location Description
Note: Only the 2 Character Location
Code will be displayed in the Riata Inquiry on Phone Number Information Screen
– Other Tab.
Project # 3091 – Directory
Export (North
Winds Excel Output) Directory Sections
Directory Export is located
on the Riata Programs Menu.
When exporting in the North
Winds Excel format, the Excel file has a new column for "Directory
Section". During the export, the
program now tries to find each listing's directory section by using a new User
Edit called ‘ DIRECTORY- SECTION NPANXX’ and based
upon the NPA and NXX
defined in the User Edit.
Setup User Edit:
Field
1 = DIRECTORY-SECTION
Field 2 = NPANXX
(6 digits with No Dashes or Spaces)
Field 3 = Directory Section Name
Field 4 through 8 = Leave Blank
If a matching User Edit is Not found, the NPA and NXX are written in the Directory Section column.
Note: A separate DIRECTORY-SECTION user edit must be
created for each NPA and NXX
that you want to assign a directory section to.
For a listing with long names
that are continued on a subsequent listing with the same number, you can now
have the name merged into one listing.
The merged name can be up to 50 characters long. Any blank spaces are removed from the end of
the name in the first record before adding to the second.
To have a listing's name
continuation automatically merged, enter "9" as the Indent Level of
the continuation listing, as in the example below:
Example:
In the directory file XDIRR2, the following listing has been given a duplicate phone number record in order to extend the name past 40 characters; the duplicate is given an indent level of 9.
|
Phone # |
Indent Level |
Name |
Address |
City |
|
2084361122 |
0 |
Example
name with over 40 characters |
|
|
|
2084361122 |
9 |
in total. |
|
Rupert |
If the
option "North Winds Merge Names on Indent = 9" is checked, this will
result in the following single listing in the Excel file:
|
Phone # |
Indent Level |
Name |
Address |
City |
|
2084361122 |
0 |
Example
name with over 40 characters in total. |
|
Rupert |
Also, with the "North
Winds Merge on Indent = 9" option checked, listings with multiple lines
and the same phone number will now be exported differently.
In the Excel file, the
listing's Phone Number, Address and City will now appear ONLY on the last line
having the same phone number. The
address and city in the last line are copied from the first non-blank address
or city found; they do not have to be in the first or last line.
Example: With the following listing data in the directory file:
|
Phone # |
Indent Level |
Name |
Address |
City |
|
2084361122 |
0 |
Howard
Jones |
100
N 300 W |
Rupert |
|
2084361122 |
1 |
Jones Inc. |
|
|
|
2084361122 |
2 |
Technical Help |
|
|
|
2084361122 |
3 |
Internet Division |
|
|
|
2084361122 |
4 |
Maintenance |
|
|
When
exported with the "North Winds Merge on Indent = 9" option checked,
the Excel listing will now be:
|
Phone # |
Indent Level |
Name |
Address |
City |
|
|
0 |
Howard
Jones |
|
|
|
|
1 |
Jones Inc. |
|
|
|
|
2 |
Technical Help |
|
|
|
|
3 |
Internet Division |
|
|
|
2084361122 |
4 |
Maintenance |
100
N 300 W |
Rupert |
Project #3111
– Conference Call Processing for Range
Telephone Company
We’ve added the ability to
process Range Telephone CSV Conference Call files based on the Rates and
Tariff codes set up in new User Edits.
At this time, there are three methods supported ‘Quick Connect’, ‘Quick
Play’ and ‘Quick Record’.
Quick
Connect – Use User Edit ‘CONFERENCECALLCHARGE R-QUICKCONNECT’
Setup
User Edit:
Field
1 = CONFERENCECALLCHARGE
Field 2 = R-QUICKCONNECT
Field 3 = Enter Rate in Dollar Amount with 2 decimals
spaces
Field 4 = Enter Assigned Tariff Code
Field
5 through 8 = Leave Blank
In
the example Shown, .50 cents per Minute will be charged with Tariff Code ‘TRFQC’ for a Range Telephone ‘Quick Connect’ Conference
Calls.
Quick
Play – Use User Edit ‘CONFERENCECALLCHARGE R-QUICKPLAY’
Setup
User Edit:
Field
1 = CONFERENCECALLCHARGE
Field 2 = R-QUICKPLAY
Field 3 = Enter Rate in Dollar Amount with 2 decimals
spaces
Field 4 = Enter Assigned Tariff Code
Field
5 through 8 = Leave Blank
In the
example Shown, .51 cents per Minute will be charged with
Tariff
Code ‘TRFQP’ for a Range Telephone ‘Quick Play’
Conference Calls.
Quick
Record – Use User Edit ‘CONFERENCECALLCHARGE R-QUICKRECORD’
Setup
User Edit:
Field
1 = CONFERENCECALLCHARGE
Field 2 = R-QUICKRECORD
Field 3 = Enter Rate in Dollar Amount with 2 decimals
spaces
Field 4 = Enter Assigned Tariff Code
Field
5 through 8 = Leave Blank
In
the example Shown, .52 cents per Minute will be charged with Tariff Code ‘TRFQR’ for a Range Telephone ‘Quick Record’
Conference Calls.
Project #3117
– Credit Score Display in Riata
We have added a new User Edit called
‘CREDIT-SCORE-SHOW’. This User Edit will
allow you to determine how the ‘Credit Score’ is displayed on the Customer
Account Information in Riata Service Order Entry and Inquiry on the Other Tab.
Setup User Edit:
Field 1 = CREDIT-SCORE-SHOW
Field 2
= Leave Blank
Field 3
= Enter 1 or 2 or 3 or 4 or 5 (See details below)
1 = ‘Credit Score
will NOT be displayed in Service Order Entry and Inquiry’
2 = ‘Actual
Credit Score IS displayed in Inquiry.
And No Credit Score will be displayed in Service Order Entry.
3 = ‘LOW’ or
‘AVERAGE’ or ‘HIGH’ will be displayed in Inquiry, based on what is entered in
Fields 4 & 5. And No Credit Score will be displayed in
Service Order Entry.
4 = ‘Actual Credit
Score IS displayed in Inquiry and Service Order Entry’
5 = ‘LOW’ or
‘AVERAGE’ or ‘HIGH’ will be displayed in Inquiry, based on what is entered in
Fields 4 & 5. And Actual Credit
Score IS displayed in Service Order Entry.
Field 4 = XXX (Enter a 3 digit
Score – any score less than or equal to this number will be considered LOW)
Field 5 = XXX
(Enter a 3 digit Score – any score between the score entered in Field 4 and the
one entered here will be considered AVERAGE -
any score higher than the score entered here will be considered HIGH).
Field 6 through 8 = Leave Blank
In
the example Shown, Option 5 is used in Field #3.
Therefore;
In Service Order Entry;
The Customers Actual Credit Score will be displayed.
In Inquiry;
Low will be displayed if the Customer’s
Actual Credit Score is Less than 499
(Entered in Field 4).
Average will be displayed if the Customer’s Actual Credit Score is
greater than 499(Entered in Field 4) and Less than 599 (Entered in Field 5).
High will be displayed if the
Customer’s Actual Credit Score
is Greater than 599 (Entered in Field 5).
Actual Credit Score (580) displayed in Service Entry – Customer Account Information Screen – Other Tab
Average displayed in Inquiry – Customer Account Information Screen – Other Tab
NOTE: When Options 1, 2 or 3 are entered in Field 3 of the User Edit ‘CREDIT-SCORE-SHOW’, these indicate to NOT display Credit Score Information in either Inquiry or Service Order Entry, depending on the option entered. Therefore NO Credit Score Information is Displayed as Shown below.
In order to Enter or Change a Customer’s Credit Score Information you will need to change the User Edit ‘CREDIT-SCORE-SHOW’ and enter either 4 or 5 in Field 3.
Project
We
have added a new option to Riata Programs Menu that will allow you to View, Edit
and Add to the Master Street Address Guide file.
Adding this to the Riata Programs Menu makes it easier to Reload MSAG Information.
From
your Riata Programs Menu you can access this feature by clicking on ‘Master
Street Address Guide (MSAG)’. You will need to contact your Internal
Security Personal to get access to this option.
Once
you click on ‘Master Street Address Guide (MSAG), the
following screen will be displayed.
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MSAG Information will be loaded.
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You can Print this Grid by Clicking on the Print button.
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You can Download the Information to Excel by Clicking on the Excel
button.
Click on the ‘Add’ button to Add a new MSAG and the following
Screen will be displayed.
Enter MSAG
Information and Click on Add.
To View, Change or Delete MSAG Information, double click on the MSAG
and the following screen will be displayed.
-
Make Changes and
Click on Update to Change the MSAG Information.
-
Click on Delete
to delete the MSAG Information.
You can also Select Multiple records and Change the 911 ESN,
Select the MSAG records you would like to make this type of change to
as shown below. (Click & Drag / Ctrl
& Click)
Then Right Click and the
following screen will be displayed.
-
Enter the Changes
and Click on the ‘Apply’ box in front of the options you wish to change then
Click on Update. Only the options that
have the Apply box checked will be updated.
-
If the Apply box
on 911 ESN is checked and NO Information in Entered,
the following Confirmation Message will be displayed.
-
Click on Yes to
Confirm and the 911 ESN Information for the Records
selected will be Blanked Out.
-
Click on No and
return to MSAG screen to make changes.
After Changes click on the
Reload button for updated MSAG Information.
Project #3135 –
2007 Service Order Entry / Serial Number 2
We have changed the
‘Electronic Serial Number’ label in 2007 Service Order Entry to read ‘Serial
Number 2:’.
Serial Number (Switch) = This is the Serial Number
we send to the Switch
Project #3136 –
2007 Service Order Entry / PrePaid
In Service Order
Entry 2007, if the Account is “PrePaid”, the ‘Do You
Want to Prorate’ message box will no longer appear.
Project #3150 – Cash Receipts / Pre-Paid
In
Cash Receipts, we now allow the user to continue to the Pre-Paid screen even if
the Dollar amount is zero.
Project #3159
– Pre-Paid History
We
have added a new line to the Pre-Paid History.
After the History Information has been loaded into the list, we load the
Current Information that is used for Suspend and Disconnect Notification. This
new line will be the last line in the list and will be displayed in Purple as
shown in the example below.
Project #3173
– Cash Receipts
PDF Report
We have corrected a problem
with Cash Receipts PDF Report. Permanent
Disconnects now print correctly on the Report.
Project #3199
– Service Order
2007 – Added Disconnect Reason Code
We
have added the Disconnect Reason code to Service Order 2007 the same as it is
in Regular Service Order Entry.
Whenever
the Service Order type ‘Disconnect’ is selected a Reason Code will be
required on the second screen in order to continue on with the Service
Order. If you do not select a Disconnect
Reason code on the second screen and try to continue on to the third screen you
will get the following message.
Click
- OK.
You will be returned to the
Second Screen to Enter a Disconnect Reason Code.
Use the Drop Down to select a
Disconnect Reason Code.
Note: Disconnect Reason Codes displayed in this drop down
are entered on the AS/400. From Start1 Menu; select #1 (Customer Information), then #19 (Riata), then #20
(Maintenance Items), then #20 (More
Options), then #16 (Disconnect Reason Codes). Enter 9 to Add
a new Reason Code or 2 to Change a Reason Code.
You can also enter a Comment
below the Reason Code entered for additional details on the Disconnect
Reason.
Project #3206
– Cash Receipts
/ View Reports Screen
In Cash Receipts, after you
Finalize and Post G/L Entries, if you have Deposits that could not Post to a
Customer Account there is an AS/400 report that needed to be reviewed. Therefore, we have added a Riata Screen that
will display this Information automatically when you Post G/L Entries.
In Riata, after Posting G/L
Entries, the View Report Screen will be displayed as shown here.
You can Print & Save this
Report View to Excel.
NOTE: This
screen only displays if there are Deposit Issues. If No Deposit Issues are found, the Screen
will Not be displayed.
Once you are done reviewing
this Information, click Exit and Processing will continue on as always.
Project #3214 – Cash Receipts - Post G/L Entries / Change
Company Number & Key
We have added the
ability to change the Company Number and Key when Posting the G/L Entries after
Finalizing & Posting Cash Receipts.
A ‘
-
When you Click on
‘Change CO# & Key’ button, the following screen will be displayed.
-
Enter the Current
Company Number & Key, then Enter the Company Number & Key you want to
Change to.
-
Click on Update
to Complete the Change.
** In this Example; we
changed CO# 20 & Key 956 to
CO# 25 & Key 555.
Project #3217 – Statement Printing (Change Sort by Tariff
& Show Taxes in Different Section)
You now have the ability to force
the Sort Order for certain Tariff Codes when Printing Statements. With this option, you can Pull-Out certain Tariff
Codes that Normally Print in a Section of the Statement and have it Print in their
Own Section or Include them in Another Section. This will currently work for Only BSTA6P Statements.
If you are not using this type of statement and this feature interests
you, please contact us.
This is based on the Revenue
Belongs to and the Bill Type Codes that come from the Tariff Master.
An example of this could be;
A Cellular Statement you want Roaming, Text Messaging to show in their own Sections
rather than have them all grouped together as Cellular
Charges.
Revenue Belongs to & Bill
Type
New User Edit called
‘STATEMENT-FORCE-SORT’ has been created to allow you to force Tariff Codes to
have Specific Revenue Belongs to & Bill Type coeds for Statement Printing.
This could change the order & group they are printed with on the
Statements. You will enter the Tariff
Coeds that will be affected by this sort.
Setup User Edit:
Field 1 = STATEMENT-FORCE-SORT
Field 2 = Leave Blank
Field 3 = XXX.YY.
XXX= Revenue Belongs to Code to
Use
YY= Bill Type Code to Use
Field 4 through 8 = List Tariff Codes that this Sort Applies
to.
(xxxxx.xxxxx.xxxxx- 3 Tariff Codes per line, separated
with a decimal. If Tariff Codes are less than 5 characters, key in leading
spaces.)
In the Example Shown;
The Revenue Belongs to Code will
be CTI and the Bill Type Code will be CL for the Tariff Codes 12345, ABCD.
Federal Tax & State Tax
You also have the ability to
Pull-Out Federal and State Taxes and put them in their Own Section or Include them in Another Section with other Similar Charges. We have created two User Edits to handle these
options.
If you do not have Tariff
Codes setup for Federal Tax or State Tax you will need to setup them up first
before setting up these new User Edits.
User Edit ‘STATEMENT-FORCE FED-TAXES’ will force any Federal Taxes for Statements to be put in their own Section of the Statement. The Tax amounts are pulled out of the other sections and put in a new section on the Statement based on the Revenue Belongs to & Bill Type from the Tariff Code entered in Field #3.
Setup User Edit:
Field 1 = STATEMENT-FORCE
Field 2 = FED-TAXES
Field 3 = XXXXX
(Tariff Code)
Field 4 through 8 = Leave Blank
(If Tariff Code is
less than 5 characters, key in leading spaces.)
User Edit ‘STATEMENT-FORCE STATE-TAXES’ will force any State Taxes for Statements to be put in their own Section of the Statement. The Tax amounts are pulled out of the other sections and put in a new section on the Statement based on the Revenue Belongs to & Bill Type from the Tariff Code entered in Field #3.
Setup User Edit:
Field 1 = STATEMENT-FORCE
Field 2 = STATE-TAXES
Field 3 = XXXXX
(Tariff Code)
Field 4 through 8 = Leave Blank
(If Tariff Code is
less than 5 characters, key in leading spaces.)
NOTE: * Make sure you Test this before Printing All of
Your Statements! Print just a couple of
Statements first and Verify everything looks correct!
Project #3219 – Cellular SMS &
MMS Free Messages
There is a New Option to give
Free SMS and MMS Messages that are combined. This new
option will allow you to give Free Messages and it doesn’t matter whether it is
SMS or MMS. The
two will be combined and sorted by date and the earliest messages will be given
free first. This can be part of a regular PCS Plan or can be an Add-On Feature.
From
Start1 Menu; select #23 (System Maintenance), then #24
(Goto Wireless Menu), then #4 (Key/List
PCS Packages) – 1= Key/List PCS
Packages – place a 2 (Change) in front of a Package – Page down to Page
2.
** The Program Code needs to
be a CSM or CS2 if it is an
add-on Feature.
Page down to Page 5.
The messages are combined;
therefore, the SMS Options field will be used for
this new Option to give Free SMS and MMS Messages. (Press
F6 – to See Options)
- Key in
‘04’.
The number of Free Messages
also comes from the SMS Incoming Free field.
To make it clearer, enter the
number of Free Messages in all the SMS and MMS
fields.
This Example will allow 50
Free Messages Total. Regardless
if it is a SMS or MMS. After 50 Messages, an
overage charge of .10 will be charged for SMS and an
overage charge of .05 will be charged for MMS.
You can have different
overage charges for SMS and MMS. Messages are rated in this process unless
there are other available Free Messages. If there are other available messages,
the normal SMS/MMS processes will rate the
overage.
Project #3198 – Cash Receipts / Paid Up to Date
In Cash Receipts, we check the “Paid Up To Date” and
see if it has passed. If you are on the
Pre-Paid screen and daily is a decrement, the
following message will be displayed asking the user to select the “New Start
Date”.
Click on OK
The following screen will be displayed.
-New Start Date is Only
available if the Paid Up to Date is in the Passed. Default will be today’s date.
- Enter the ‘Number of Days’ (30 Days is defaulted)
- New
Paid up to Date will be displayed based on the 30 day default.
** To
Change the New Paid up to Date, Enter the ‘Number of Days’ and Click on ‘GO’
– the New Paid up to Date will be adjusted.
-
You can Click on
‘Figure Days’ to have the system automatically calculate the Number of
Days, based on the Amount entered on the Cash Receipt and the Amount needed for
this Account. The ‘New Paid up to Date’ will be also be adjusted.
-
Click on Need
$ Change button, for window to help calculate Cash Tendered.
-
Click on Save and Print to Complete the
Cash Receipt and Save the Paid-Up Information.
The following confirmation message will be displayed.
The Pre-Paid screen displays the Local Calls amount
needed based on the Number of Days entered.
Therefore, if you click on Save & Print and the Amount received on
the Cash Receipt showing in the ‘Amount Total’ does not balance with the
‘Amount Entered’. Amount Entered is the
total of Other Local + BCGI + Other A/R.
When a Difference is displayed and this Message
is displayed.
- If, you answer ‘No’ to cancel and go back to the
Pre-Paid Screen and adjust the Number of Days as needed.
- If you answer ‘Yes’ to Continue and apply the Number
of Days as stated – the Billing Updated message is displayed.
*** Make sure you Collect the correct amount for this
Cash Receipt, because once you click
on OK – the Cash Receipt is added.
Project # 3204 – Store Location Dropdown Added to Service
Order Entry
We have added a ‘Store Location’
dropdown to the Phone Number Information Screen - Other tab in Service
Order Entry.
This is the Location that is
assigned to the Phone Number until it is changed. The system will Not
assign a Phone Number a Location. This
dropdown list is populated with the items entered in the User Edit ‘INVENTORY-LOCATIONS’.
Setup User Edit:
Field 1 = INVENTORY-LOCATIONS
Field 2 = Leave Blank
Field 3 through 8 = Enter a 2 Character Actual Location Code,
a space, then a 17 Character Description
(Enter a 2 character
location & 17 character description in each field 3 through 8 – multiple
User Edits are allowed)
NOTE: **If
you have User Edit “S2PCINFO” and “S2LOCATION” set up we will try to
automatically select the Store Location with the location for the current PC.
If you would like to have ‘Store
Location’ a Required field, Setup User Edit ‘STORE-LOCATION REQUIRED’.
This
User Edit will force the user to select a Store Location on the
"Other" tab in the Phone Number Information screen.
Setup User Edit:
Field 1 = STORE-LOCATION
Field 2 = REQUIRED
Field 3 through 8 = Leave Blank
Once
this User Edit is setup, you will be required to enter a Store Location when
updating the Service Order.
If
one is not selected the following error message will be displayed
requiring you to select at Store Location.
Project #3236 – View Data Amounts in Riata Inquiry
You can now view
Data Amounts in Riata Inquiry. From
Riata Inquiry – Phone Number Information Screen, click on the ‘Toll Inquiry’
button. Then select either ‘To View’ or
‘Generate Credit’. The following screen
will then be displayed.
-
Select ‘SMS/MMS Data Messages’
-
Select
‘DATA’
-
We
display ‘Total KB (Kilobytes) In’ and ‘Total KB (Kilobytes)Out’
for Data.
-
-
- Select ‘SMS or MMS’
o
We
display ‘Total Qty (Quantity) In’ and ‘Total Qty (Quantity)
Out’ for SMS
/ MMS.
Project #3243 – Setting Up Riata Payroll Users
We
have changed the way you Add, Change and Delete Users from the ‘Payroll Time to
AS/400’ option on the Riata Programs Menu.
We have added 2 additional Supervisors in case an Employee’s main
Supervisor is not available, there is another
Supervisor that can Approve time. You
will have the ability to Change the Employee, User, Supervisor, Supervisor 2
and Supervisor 3.
From the Riata Programs Menu – Click on ‘Payroll Time to AS400’.
You will need to contact your internal Security Personnel to have
authority to this feature.
The
following Screen will be displayed.
Click on ‘Pull’ to view all
Employees. The following Screen will be
displayed.
-
Click on ‘Set Up Users’ button.
The following Screen will be
displayed.
-
Duplicate
Employee’s will be displayed in Yellow.
CHANGE
-
You can either
double click on a Employee or Click once to highlight
the record, then Click on Edit to make changes.
-
Make the Change
you wish, then click on ‘Apply Changes and Exit’. Or click on ‘Cancel Edits and Exit’ to cancel
changes.
-
If you make a
change the following confirmation message will be displayed.
** You can change Multiple
Records at once. Highlight the all the
Records you would like to change, then click on Edit. You will Not be able
to Change the Employee on Multiple Records.
-
Enter the User,
Supervisor, Supervisor 2 and Supervisor 3 you want to change to, then Click on
‘Apply Changes and Exit’.
-
The following
Confirmation Message will be displayed.
DELETE
-
You can either
right click on a Employee and select Delete from the menu displayed or Click
once to highlight a Record,
then Click on the Delete button to remove the Record. You can highlight or select Multi Records if
needed.
-
Once you select a
Delete option the following Confirmation message will be displayed.
-
Click on Yes to
Delete the Record or No to Cancel and Not Delete the Record.
ADD
-
To Add a new Record – Click on the ‘Add New’ button. The
following screen will be displayed.
-
Enter the
Information in this Window and Click on ‘Apply Changes and Exit’.
Project #3246 – Riata Payroll / Load All Potential Employee
Check Box
We have added a ‘Load All
Potential Employees’ check box in Riata Payroll for Supervisors. Note: Only Authorized Supervisors will
have access to this option.
From the Riata Programs Menu,
select ‘Payroll Time Entry’, then click on ‘Accounting Time Entry’ button.
When the
user selects the ‘Approve Time’ option, the ‘Load All Potential Users’ checkbox
will become available.
With “Load All Potential
Users” checked, the system will display all the Employees that have the
Signed-On Supervisor in the Supervisor, Supervisor 2 and/or Supervisor 3 Fields. See Example show below.
If “Load All Potential Users”
is Un-checked, the system will display all the Employees that have the
Signed-On Supervisor in Only the Supervisor Field. See Example show below.
We have also added “Load All
Potential Users” to the Employee History screen.
With “Load All Potential
Users” Un-checked, the system will display the Supervisor’s History and all the
Employees that have the Signed-On Supervisor in Only the Supervisor Field. See
Example show below.
When “Load All Potential
Users” is Checked, the system will display the Supervisor’s
History and all the Employees that have the Signed-On Supervisor in the
Supervisor, Supervisor 2 and/or Supervisor 3 Fields. See Example show below.
Project #3250 – Print Circuit ID#
on Statements
We have
added the option to print Circuit ID# on Statements. This will print in the first section on the Statement for the Special ID Number. The printing of this and what actually prints
is controlled by a New User Edit. This only works if using statement program BSTA6P.
Setup User Edit:
Field
1= BSTA6P-SHOW-CIRCUIT#
Field
2 = Leave Blank
Field 3 = Y
(Key a ‘Y’ if you want to print the Circuit Id# from physical tab in Riata)
Field 4 = Y (Key a
‘Y’ if you want to print Description 1 from Facility Access Service Billing)
Field 5 = Y
(Key a ‘Y’ if you want to print Description
2 from Facility Access Service Billing)
Fields
6 through 8 = Leave Blank
There
are three possible descriptions to print. 1) The Circuit ID # from the Physical
Tab in Riata. 2) Description 1 from Facility Access Service Billing. 3)
Description 2 from Facility Access Service Billing Options 2 & 3 are from CABS menu
#3. You can print any or all of these.
Remember
that you can print any combination of these descriptions. If the description
you are trying to print is blank, no line will print. If printing the descriptions from Facility
Access Service Billing, there has to be a Circuit Id# in the physical tab to
match up to.
Project #3034
– CABs Billing
/ Output to File
When doing CABs Billing
we will now output to file BCBB & State & Feature
Group (BCBB1D).
We will output to this file when Printing the Cabs
Bills and an Account is Setup in #16 'Key Cabs Carriers'. You will need to have a Riata Account Number,
Riata Sub-Account Number and Riata Tariff Setup for the Carrier as shown here.
From
Start1 Menu; select #3 (Cabs Billing), then #16 (Key
Cabs Carriers) – select Carrier and page down to the second page – Enter the
Riata Account#, Account Sub# and Riata Tariff.
Project #3073
– Payroll Checks – Hide Social Security
#
To Print Only the last 4
digits of the Social Security Number on a Payroll Check, setup the new User
Edit called ‘PAYROLL-CHECKS
HIDE-SS#’. When this User
Edit is setup, the first 5 digits on the Social Security Number will be zero’s,
leaving only the last 4 digits of the Social Security Number displayed on the
Payroll Check.
Setup
User Edit
Field
1: PAYROLL-CHECKS
Field
2: HIDE-SS#
Field 3
through 8 = Leave Blank
Project # 3077 – CAB’s / Convert Group C to Group D
We have created a new User
Edit called ‘CABS-CONVERT-C-TO-D’. This
User Edit will cause the Feature Group C records to be Converted
to Feature Group D records. It appears
that various providers have reverted back to Feature Group C on some
messages. This will just change it to D
for you.
Setup User Edit
Field
1: CABS-CONVERT-C-TO-D
Field
2: Leave Blank
Field 3
through 8 = Leave Blank
Project # 3080 –
Wireless Original Minute by OCN & Exchange
You will now get a TASC29 Report ( 1 page per OCN with sub-totals) per NPA-NXX
for Wireless Originating Minutes
Project # 3085 – List for Inventory Location Codes
We
have added a List for the Inventory Location Codes. You will be asked if you want a List when you
run the following Menu Option.
From Start1
Menu, select #7 (Inventory), then select #24 (More Inventory Options…), then
select #12 (Key Inventory Location Codes). Enter WorkStation Status and press
F5. After you Add, Change or Delete
Location codes and Press F3 to Exit, the following message will be displayed.
Enter ‘Y’ (Yes) and Press F5 to Continue.
-
A List of All Location Codes will be generated. Look for User Data ‘INCL1’
to view and/or Print the Listing.
Project # 3086
– Create Different Bill# & Invoice#
for Each CABs Bill
We
have created a new User Edit called 'CABS-CARRIER-NEXT BILL-#'.
This user edit will store the next Billing # and Invoice # for CABs
Bills. This is for those of you that
have ask for unique bill number each month, if your CABs numbers look OK you
will not need this.
The
last 6 digits of the Bill # and Invoice # will be updated with the information
entered here. The numbers entered in Field 3 and 4 will be incremented each
time it is used.
Setup User Edit:
Field 1 = CABS-CARRIER-NEXT
Field 2 = BILL-#
Field 3 = 6 digits Bill #
Field 4 = 6 digits Invoice #
Field 5 through 8 = Leave Blank
For
Example; Bill# (Located from Start1 Menu; select #3 (Cabs Billing), then #15 (Key
Billing Companies)) has 'ABCDE' in the first 5
characters of Bill#. After this User
Edit is setup and CABs Bills run the Bill# will have 'ABCDE000012'. And the Invoice # has ‘JKLMN’
in the first 5 characters of Invoice#.
After this User Edit is setup and CABs Bills run the Invoice# will have
'JKLMN000008'.
Project # 3087 – Equipment Type Field Larger
We
have made the Equipment Type Field Larger. You can now key in the License Plate
and VIN.
From
Start1 Menu; select #4 (General Ledger), then #23
(G/L Menu #2), then #19 (Goto Vehicle Menu), then #1 (Key/List Vehicle File).
Project # 3096
– Change State Tax District / Check
Tariff Code Option
You
can now enter a Tariff Code to check in the Recurring File, when you run the option
change the State Tax District. If you enter the Tariff Code the Phone/Account will
have to have the Tariff Code to Allow the State Tax District to be changed. Leave the Tariff Code blank and No comparison
will be made.
From
Start 1 Menu; select #1 (Customer Information), then #23 (Goto Customer Menu
#2), then #19 (Change State Tax District).
Project #3110 – Add Calling Plans to Customers with Current
Calling Plans
You
can now add a Calling Plan to anyone that has a Current Calling Plan. To do this, setup new User Edit
‘CALLING-PLAN-AUTO’.
This User Edit
will
be used when you have 1 Calling Plan and need to Automatically Add a second
Calling Plan.
Setup User Edit
Field 1
= CALLING-PLAN-AUTO
Field 2
= Leave Blank
Field 3 = Currently Have Tariff Code 1
(Enter the Current Calling Plan Tariff Code)
Field 4
= Add Tariff Code 1 (Enter the New Calling Plan Tariff Code)
Field 5
= Currently Have Tariff Code 2
Field 6
= Add Tariff Code 2
Field 7
= Currently Have Tariff Code 3
Field 8 = Add Tariff Code 3
The Example shown will add tariff code ‘ ABNW1’ to
anyone that has tariff code ‘TRF01’ and add tariff
code ‘ ABNW3’
to anyone that has tariff code ‘TRF02’ and add tariff
code ‘ ABNW4’
to anyone that has tariff code ‘TRF03’.
Project #3106
– Discount
for Multiple Services
We have made a new way to
give a discount for multiple services, like an Account that has Landline Services
and Cellular Services. You could give a Discount
for the Cellular Service. This discount would be a Percentage of the cost of
the Cellular Service Plan. This works by putting a new tariff code on a phone
number that indicates that this Account qualifies for the discount. This tariff
code is put in a User Edit. We then look for other phone numbers on the account
that have another tariff code from a list of tariff codes from the User
Edits. There are two
new User Edit that need set up. They are ‘RECURDISCOUNTTARIFF OPTION4-QUALIFY’
and RECURDISCOUNTTARIFF OPTION4-MUST-HAVE’.
Note: This is Similar to User Edits, ‘RECURDISCOUNTTARIFF OPTION2-MUST-HAVE & RECURDISCOUNTTARIFF OPTION2-QUALIFY.
User Edit ‘RECURDISCOUNTTARIFF OPTION4-MUST-HAVE’
This
user edit goes along with OPTION4-QUALIFY to give a
list of tariff codes to check and match up with the qualifying tariff. Field 3 must match the qualifying tariff
setup in the ‘RECURDISCOUNTTARIFF OPTION4-QUALIFY’
user edit. If you need room for more tariff codes, multiples of this User Edit are allowed.
Field 1 = RECURDISCOUNTTARIFF
Field 2
= OPTION4-MUST-HAVE
Field 3 = Qualifying Tariff Code (Must match Field 3 in ‘RECURDISCOUNTTARIFF OPTION4-QUALIFY’ User Edit).
Field 4 through 8 = Tariff Codes to
Check (3 Tariff Codes per line, separated by a period)
The Example shown, would provide a List of Tariffs to Check for Qualifying Tariff ‘XQUAL’. (See RECURDISCOUNTTARIFF OPTION4-QUALIFY’ User Edit for Qualifying Tariffs).
User Edit ‘RECURDISCOUNTTARIFF OPTION4-QUALIFY’
This
user edit will let you give a Customer a Discount if they have a Qualifying Tariff
Code and another Tariff from a list of codes (Setup in user edit ‘RECURDISCOUNTTARIFF OPTION4-MUST-HAVE’).
The two tariff codes can be on separate phone numbers but must be on the same Account.
There can be multiple discounts given but there must be a qualifying tariff to
match one from the list. User Edit ‘RECURDISCOUNTTARIFF OPTION4-MUST-HAVE’
will have the list of tariffs to check. This discount is a percentage of the
cost.
Field 1 = RECURDISCOUNTTARIFF
Field 2
= OPTION4-QUALIFY
Field 3 = Qualifying Tariff Code
(Must match Field 3 in ‘RECURDISCOUNTTARIFF OPTION4-MUST-HAVE’
User Edit).
Field 4 = Tariff Code for Billing
Field 5 = Discount Percentage – 4 Decimal Places (Example; 0500 = 5%)
Field 6 through 8 = Leave Blank
The Example shown, will give a 5% Discount if a Phone Number on an Account has the Qualifying Tariff Code of ‘XQUAL’ and the XBILL Tariff Code as the Billing Tariff Code. And the Qualifying Tariff Code of ‘XQUAL’ matches with Field 3 in User Edit ‘RECURDISCOUNTTARIFF OPTION4-MUST-HAVE’.
Project #3118 – New Option for the Sales Report
When New User Edit ‘SALES-REPORT-TARIFF’
is setup, we open the Salesman Commission/Operations Report file to know what Tariffs
to display in the Sales Report. To use
this option you will need to first setup a Level 2 Code.
From Start1 Menu; select #23 (System Maintenance), then #23 (Goto Maintenance Menu#2), then #23 (Go to More Maintenance Items), then #17 (Salesman Commission/Operations Rpt).
-
Enter 2 (Level 2
Codes)
-
Press F5
-
Enter 9 (Add) to
create a New Level 2 Code.
-
Enter QCOMMSN01
-
Press Enter
- Enter Description, Level 1 Code
and the Valid Tariff Codes – Press Enter to Update then F3 to Exit
NOTE:
- If ‘**EXL’ is entered as the first Valid
Tariff code as shown above, then all the Tariff Codes from the Tariff Master
will be loaded for the Sales Report and the Tariff Codes Listed on the Screen
shown above will be Excluded.
- If ‘**EXL’
is Not in the first Valid Tariff
Code then only the Tariff Codes listed on the Screen shown above will be loaded
for the Sales Report.
After the Level 2 Code is
setup you will need to setup the New User Edit ‘SALES-REPORT-TARIFF’.
Setup User Edit:
Field 1 = SALES-REPORT-TARIFF
Field 2 trough 8 = Leave Blank
Once this User Edit is setup,
the "Plan" Tariffs will come from the Salesman Commission Level 2
Codes file (BSLLV2) instead of the
Plan
Selection File (BRC01) when using the Sales Report.
Project #3130 –
Cash Receipts List by Period / Summary by Date & Money Type
We have added a New
Option
to Cash
Receipts List by Period. Option ‘C’ =
Summary by Date/Money Type is now available.
From Start1 Menu; select #1 (Customer Information), then #21 (Goto Lists & Reports Menu), then #23 (Goto Lists/Reports Menu #2), then #18 (Cash Receipts List by Period).
Project #3148 – CABs / Direct Truck Special File
You will now be
asked to key in which ‘Direct Trunk Special File’ you want to use, when running
Key Cabs Rate All Exchanges. From Start1 Menu; select #3
(Cabs Billing), then #14 (Key Cabs Rate All Exchanges) – Enter ‘Y’ (Yes) in ‘Do
You Want To Key In Standard Cabs Rates.
The following Screen will be displayed. Enter _ (blank), 1, 2 … indicating which
Direct Trunk Special File you want to use.
* Normally this you will have a Blank on
this screen. The only reason we added
this screen is for those of you that have Special files that have other bulk
terms.
Project #2833 – Local Service Dates Show as One Month Prior
to Current Bill Dates
We have created a User Edit called
‘STATEMENT-GOV-DATES’. This User Edit
will make the Local Service Dates on Statements show a Month Prior to the
Current Month Dates. This could be used
for Customers that are not Advanced Billed for Service, such as Government Customers.
Along with this user edit;
you will need to verify the Phone Information has been Setup to Charge Federal
Tax = ‘No’ and Prorate as Government.
Setup
User Edit
Field 1 = STATEMENT-GOV-DATES
Field
2 through 8 = Leave Blank
Project #3131 –
Work Order Detail by G/L Year & Period
We have added an new Option to Work Order Detail so you can pull W/O
detail by G/L Year and Period. This
option will be useful when requesting Work Order Detail Lists as documented in
request #3132. You can see all Detail
regardless if the Work Order is Open or Closed.
From Start1
Menu; select #8 (Workorders/CPR), then #3 (List W/O Detal) - Enter option 1, 2 or 3 in the ‘Enter file you want
to print’ field and Press F5.
The following Screen is displayed. New Option #3 ‘By G/L Year and Period’ has
been added.
Project #3132 – Work Orders Detail List
We have added the
ability to Combine Open & Closed Work Order Files when printing Work Order
Detail.
From Start1
Menu; select #8 (Workorders/CPR), then #3 (List W/O Detal)
Enter option 1, 2 or 3 in the ‘Enter file you want to
print’ field and Press F5.
Project #3168
– Schools /
Library Discount Calculation
We have created a new User
Edit called ‘SCHOOLS-LIBRARY
ADJUSTMENT-TARIFFS’. This
User Edit will allow the Tariff Codes entered in Fields 3 through 8, to be
Printed on the SCHOOL/LIBRARY Discount Calculation Report flagged with an ‘*’
and the amount for the Tariffs entered will Not be added to the Total.
Setup User Edit:
Field 1 = SCHOOLS-LIBRARY
Field 2 = ADJUSTMENT-TARIFFS
Field 3 through 8 = Tariff Code(s)
Note:(Enter 3 Tariff Codes per line
with a decimal between each Tariff Code.
Make sure you enter leading spaces if needed. Multiples of this User Edit are allowed if needed).
In the example shown, TRF1, TRF2, TRF3,
TARF1, TARF2 and TARF3 will be Printed on the School/Library Discount
Calculation Report flagged with an ‘*’, but will Not be added to the Total
Amount.
Project #3176
– Drop Cellular
Numbers from BNS
& CNAM
We have created a new User
Edit called ‘CELL-DROP-BNS’. Use this User Edit to Drop a Number from BNS if it is a Cellular number. You can leave Fields 3 through 8 blank and
the system will look just at the Tariff Codes to tell if they are
Cellular. If you enter
NPANXX. NPANXX.NPANXX
in Fields 3 through 8 the system will do a 2nd Check and Drop all
records except for the NPANXX’s entered.
Setup User Edit:
Field 1 = CELL-DROP-BNS
Field 2 = Leave Blank
Field 3 through 8 = Leave Blank or Enter NPANXX with a decimal between each.
The
Example shown here would cause the Cellular Numbers to be Dropped
from BNS except for NPA
(208) and NXX (444).
We have also changed User
Edit ‘CELL-DROP-CNAM’. Use this User Edit to Drop a Number from CNAM if it is a Cellular number. You can leave Fields 3 through 8 blank and
the system will look just at the Tariff Codes to tell if they are Cellular. If you enter NPANXX. NPANXX.NPANXX in
Fields 3 through 8 the system will do a 2nd Check and Drop all
records except for the NPANXX’s entered.
Setup User Edit:
Field 1 = CELL-DROP-CNAM
Field 2 = Leave Blank
Field 3 through 8 = Leave Blank or Enter NPANXX with a decimal between each.
The
Example shown here would cause the Cellular Numbers to be Dropped from CNAM except for NPA (208) NXX (434) and NPA (208) NXX (343).
Project #3190
– New Options
to Remove TCALL & EMR
Records by Date
We have added two
new options to remove TCALL and EMR
Records by date.
From
the START1 Menu; select #2 (Toll), then #23 (Goto
Toll Menu #2), then #23 (Goto Toll Menu #3), then #4 (Delete From TCALL Format-by Date) or #5 (Delete From EMR
Format -by Date)
You will be
required to enter the File Name to remove the Records From and the Date to
remove Records.
Any Records Prior
to the Date Entered will be Removed.
Select either option #4 (Delete From
TCALL Format-by Date) or
#5 (Delete From EMR Format-by Date).
The following Message will be
displayed indicating the TCALL Format or the EMR Format.
The
Screen Shown Below will be displayed when option #4 (Delete From TCALL
Format-by Date) is selected.
–
Enter the File Name you want to use.
The
Screen Shown Below will be displayed when option #5 (Delete From EMR
Format-by Date) is selected.
–
Enter the File Name you want to use.
Then the
following Screen will be displayed –Enter the Date you want to use. All Records prior to this Date will be
removed.
This will Process
and you will be returned to Menu TOLLM3.
Project #3224 – Work Order Closing
We have made it so that you
can now:
Close a WorkOrder
at a Year End.
-
Open it back up
in the New Year with 0 Dollars and the same Work Order #.
-
Add more $$ to it
in the New Year.
-
Undo the Previous
Year Close Out.
-
Run 10. ‘Close out Workorder *** Undo ***’ just before you are ready to Close again.
-
Close again with
the 2 Years Total $$
Merged together.
You can do this for as many Years
as you need to if you have a long duration work order. The key is, make sure you follow the above
steps. When closing out work orders with
this scenario make sure that on the close out screen you leave this question
blank. “Closing 2nd Time, Update CPR Qty?”
Project #3228 – Nightly Summary / Store Location
We
have changed the User Edit NIGHTLY-SUMMARY LOCATION-CODE.
This user edit is used for
the Nightly Summary.
-
If Field 3 has SPECIAL1 in it the Nightly Summary will use Report Group.
-
If Field 3 has NXX in it the Nightly Summary will use LNP
NPA-NXX if imported or NPA-NXX
if not imported.
-
If Field 3 has
STORE we will use the Assigned Store in the Nightly Summary.
-
If Field 3 has STORE-NXX we will use
the Assigned Store and NPA-NXX.
In
the Example shown; The Nightly Summary will use the Assigned Store and NPA-NXX.
Setup
User Edit:
Field 1 = NIGHTLY-SUMMARY
Field 2 = LOCATION-CODE
Field 3 = (SPECIAL1
or NXX or STORE or STORE-NXX)
Field 4 through 8 = Leave Blank
Project #3241 – Change Source without Changing CPR Master
When
you are entering changes in the CPR Master and do an F12 or F24 for Adjustments,
if you have something entered in the Source(W/O,G/L) Field you will see a new window that will allow
you to change the Source(W/O,G/L) field that will be Out-Put
to the History File while not changing the Source(W/O,G/L)
in the CPR Master. You may want to blank
this out if it does not apply to this W/O, because if the change does not apply
to the W/O and you Un-do and leave the W/O in, when you undo, it pulls it into
the undo process.
From
Start1 Menu; select #8 (Workorders/CPR),
then #15 (Key CPR Master).
-
Change the Source (W/O, G/L) if needed. Press
F5.
Project #3138 – Customers Using Web-Site
Occasionally
customers will attempt to log into the Web Site using their telephone number and
were not be able to log in. This only
happens if the customers telephone number matches a
separate Special ID which does not belong to that customers account. We have fixed this.
If
you would like this change implemented on your Web Site, please contact Josh.