208-436-1912 (Fax) 208-436-1914 cti@pmt.org
Computer Technology, Inc.	301 Scott Ave. #1 Rupert, ID 83350

Program Enhancements & Changes------------------------------- 11/01/2007

Project #2871 – Pre-Paid Check Box Added to Phone Number Information Screen

We have added a ‘Pre-Paid’ check box to Service Order Entry – Phone Number Information screen. This will be used for New Installs ONLY. This is for Special Wireless Pre-Paid Phone Numbers. Once a Pre-Paid, always a Pre-Paid. It cannot be changed. If the phone number is a Pre-Paid number, you will check the check box as shown on the following screen.

- Once you check ‘Pre-Paid’ – a message will be displayed to verify this is a Pre-Paid number.

- If you select Yes, the number will be a Pre-Paid number and the Check box will be disabled. Once a number is marked as Pre-Paid it cannot be changed.

- If you select No, you will be returned to the Phone Number Information screen and the Pre-Paid box will be un-checked.

This Pre-Paid Check Box will also be displayed in Inquiry on the Phone Number Information Screen.

Project #2879 – Copy Write-Off Account & Change to Active Account

You can now Copy the Information from a Write-Off Account and change the Account type to Active. This will be used when you want to Re-Activate a Write-Off Account. The existing account will be moved to a new account with a sub-account number 5000 and the blank sub-account number will be freed up and changed to an Active account status.

From Riata Service Order Entry – Customer Account Information screen;

Click on Move Account.

If there is a Posted Cash Receipt this message may appear. Click OK to Continue.

The Move Account screen will let you verify the Cash Receipts that will be moved and defaults the Sub-Account ‘5000’ – this can be changed if needed.

Click on Move to continue.

The system will make a copy of the Write-Off Account and Notes.

NOTE: If an Account has an Un-posted Cash Receipt you will not be able to Move it. The following will be displayed.

Once you Click on Move, the following messages will be displayed.

The Account Type is changed to whatever you have selected as your Active Account Type 1 and a Note is written.

The Statements and Balance Information is also changed.

The following shows the note that is written after the Service Order is Approved.

Project #2778 – Cellular Usage-Roaming

We have added a new option to the Riata Programs Menu called ‘Cellular Usage-Roaming’. This option allows you to see roaming minute usage by carrier. It also shows where the call was made from and where it was made to. This is a huge amount of Data on Each & Every Call – we have done some cool things to speed this up.

You will have to contact your security personnel to get authority to Cellular Usage-Roaming.

From the Riata Programs Menu – Select ‘Cellular Usage-Roaming’

Verify and/or change Library & File.

Check or un-check the box option for “From Place/#” and “To Place/#”

Enter Date range if needed

Press Load to populate the grid.

- There is also an option to enter a specific Number if needed.

- Filters, Excel, Print are also options if needed.

Project #2779 – Cellular Usage-Local

We have added a new option to the Riata Programs Menu called ‘Cellular Usage-Local’. This option allows you to see Local minute usage for Cellular. It also shows where the call was made from and where it was made to. This is a huge amount of Data on Each & Every Call – we have done some cool things to speed this up.

You will have to contact your security personnel to get authority to Cellular Usage-Local.

From the Riata Programs Menu – Select ‘Cellular Usage-Local’

Verify and/or change Library & File.

Check or un-check the box option for “From Place/#” and “To Place/#”

Enter Date range if needed

Press Load to populate the grid.

- There is also an option to enter a specific Number if needed.

- Filters, Excel, Print are also options if needed.

Project #2935 – Print on Statement when Selling Inventory (Non-Recurring Charge)

We now place a check in the "Print on Statement" on the Non-Recurring charge when selling an inventory item and the Payment Method on the first screen of Inventory Sales is "Bill".

Project #2895 – Return an Item Back into Inventory

We have added the ability to return an Item back to inventory, like a Cell Phone. For Example; this would be used when a customer returns a phone and replaces it with another phone. On the Phone number information screen in Riata Service Order Entry and Inquiry, the existing cell phone information is displayed under the Physical Tab then clicking on the “Show Physical” button.

To return the Existing Phone, go to the second Inventory Sales screen and click on the ‘Return Existing Item’ button as shown here. We use the information displayed on the Physical Tab (Inv Number, Description Serial Number, and ESN) and pull it into this screen.

Then select the Type Code for this Return –

Select Update & Add – Then add the new Inventory (Cell Phone) that the customer is now going to be using. Once you Update & Close out of Inventory, the replaced Cell Phone is added back into Inventory and replaced with the new Cell Phone in the Inventory program and displayed on the Physical Tab.

NOTE: Items like ‘Company Owned DSL Modems’ – If a customer wants to cancel service and returns the Modem, you should do this process first to put it back into Inventory then cancel the service.

Project #2970 & 2936 – Deleting Cash Receipts & Viewing Deleted Cash Receipts

Deleting Cash Receipts: We have changed how we delete Cash Receipts from the list. In order to delete Cash Receipts now the user can Double click the Cash Receipt they want to remove and click the delete button on the second screen or select the Cash Receipts in the list on the first form and click the right mouse button and select delete.

Either way, they will need to enter a description of why they are deleting the Cash Receipt. A history is kept.

When you select ‘Delete All Cash Receipts’ from the Other Options Menu, you will now get the following response.

We changed the logic so anyone can delete a Cash Receipt, but we keep all the information for management to review.

When deleting a Cash Receipt the following message will be displayed.

Enter a description or reason for deleting the Cash Receipt.

Then click on Delete.

The following message will be displayed.

Cash Receipt Delete Audit: You can now view deleted Cash Receipts. You are able to select a date range of Deleted Cash Receipts. You will need to Contact your Security Personnel to get access to this new feature. This is for Management Auditing purposes.

To View Deleted Cash Receipts click "Cash Receipt Delete Audit" from the Riata Programs menu. Enter a Date Range then click on Load Data.

The following screen will be displayed.

You can Print this grid or load into Excel.

Project #2974 – Prevent ‘Reconnect & Suspend’ from being Displayed in Service Order Type

If you do not want to have ‘Reconnect & Suspend’ as an option in Service Order Type, setup new User Edit. SVO-MASTER-NO-RS. This User Edit will prevent ‘Reconnect & Suspend’ from being displayed in the Service Order Type Dropdown List.

Project #2979 – Payroll Time Entry / Special & Non-Paid Time Displayed in Yellow

In Payroll Time entry, we now display non-paid Overtime in Yellow. With this change, if time entered has Vacation, Sick, Holiday Hours, None Paid or if Overtime that is not included in the hours calculation (non-paid overtime) we turn the back color of the Regular hours field Yellow as shown below.

When time is Approved, the Yellow color will change to Light Purple when Partial time for an employee is Approved and Light Blue when ALL time for an employee is Approved.

Summary of Time Colors & Meanings

- Yellow = Vacation, Sick, Holiday Hours, None Paid or if Overtime that is not included in the hours calculation (non-paid Overtime).

- White = Time Entered has no Yellow Time and nothing has been approved.

- Light Purple = Partial Time is Approved & Time includes Time shown in Yellow.

- Dark Purple = Partial Time is Approved

- Light Blue = ALL Time is Approved & Time includes Time shown in Yellow.

- Dark Blue = ALL Time is Approved

Project #3013 – Payroll / Round Hours to the Nearest Quarter

We have created a new User edit that will allow Supervisors to round the Payroll Hours to the nearest quarter hour. This User Edit must be setup in order for time to be Rounded to the Nearest Quarter.

Setup User Edit

Field 1 = PAYROLL-ROUND-TIME

Field 2 through 8 = Leave Blank

Once this User Edit is Setup, the hours can be rounded when the Supervisor is approving the employees time. When in the Payroll Approve Time Screen – click on Round Time and the time will be rounded to the nearest quarter.

For Example; If the time was 2.33 it would be rounded to 2.50.

Hours can also be Rounded by going into ‘Payroll Time To AS400’ from the Riata Programs Menu. Remember, User Edit ‘PAYROLL-ROUND-TIME must be setup first.

Once you select to pull in All or a Single Employee’s Time the following message will be displayed.

If you Select YES – all time pulled in will be rounded to the Nearest Quarter as shown below. If NO is selected, no time will be rounded.

Project #2151 – Contract Detail Screen / Extension Check Box

In Riata Service Order Entry, on the Contract detail screen, we have added an "Extension" check box. This might be used if the customer already has a contract on file and they would like to change something on their plan that requires the plan to have new dates and extend the contract.

To use this option, open the Existing Contract and select "No Longer In Force" located on the lower left of the screen, then click "Update and Add".

Add a new Contract with the correct dates and check the "Extension" check box located on the lower right of the screen, then click "Update and Close".

**NOTE: Just remember, if you have a signature on file, it stays with the Original Contract and does Not move to the new Extended Contract.

Project #3033 – New User Edit ‘WRITEOFFGLMOVETO1’

Currently you have User Edit ‘WRITEOFFGLMOVETO’ which allows you to move a Range of G/L Accounts to a particular G/L Account. We have added a New User Edit WRITEOFFGLMOVETO1, which will allow you to move 1 G/L Account to another G/L Account by Company Number or All. The difference between the two User Edits is WRITEOFFGLMOVETO is for a Range of G/L Accounts and WRITEOFFGLMOVETO1 is Account to Account with the option by Company or All Companies. Field 2 is used to indicate the Company # or A for all. Multiple User Edits can be setup for additional Company Numbers. If A (All) is entered for Company Number that is all you can use, you MUST remove all other WRITEOFFGLMOVETO1 User Edits that indicate a Company Number.

Setup User Edit

Field 1 = WRITEOFFGLMOVETO1

Field 2 = Enter the Company Number or A for All

Field 3 = Enter G/L Account to Move From

Field 4 = Enter G/L Account to Move To

Field 5 = Enter G/L Account to Move From

Field 6 = Enter G/L Account to Move To

Field 7 = Enter G/L Account to Move From

Field 8 = Enter G/L Account to Move To

The From & To Accounts work together in fields as indicated below. Field 3 and 4 go together, Fields 5 and 6 go together and Fields 7 and 8 go together.

In this example shown; In Company 1, G/L Account 5500.00 will move to G/L Account 8000.00 and G/L Account 4500.00ABCDE will move to G/L Account 6400.00WO.

Project #2986 & 3045– Cash Receipts / Clear Close Out Screen Changes

We have added a place to track Credit Card & Other Payments. Next to the Check Amount Column, there is a new Column called Credit Cards/Other. In this list box, enter the Credit Card Payment and other Payments that are not Checks or Currency. (Example would be coupons or other money types.) This will help in tracking Credit Card and Other Payment types.

We have also added a new button to quickly clear the entered amounts in the "Cash Receipts - Close Out" screen.

- To Clear the ‘Close Out’ screen and start over, Click on ‘Clear All’.

The following message will then be displayed.

- Click on Yes to Clear the Close Out screen or No to return with no changes made.

When Yes is selected, the following message is displayed and the screen is cleared.

Project #2896 – Comparing Government ID’s and Names

We will now check for similar Government ID’s and Names when adding a Name, Number or ID through Service Order Entry and 2007 Service Order Entry. If no similar Names or ID’s are found the screen will not be displayed.

- In 2007 Service Order Entry, when you select any New Account Option. Once the information is entered and you click on Next the following screen will be displayed.

- In Service Order Entry, when you Update Service Order Type ‘N’ New Install to the Main Account following screen will be displayed.

This screen compares the Last & First Name. This will also display similar Government ID numbers.

** Do Not Give out any Customer Personal Information to anyone.

If the First or Last Name or Government ID is changed the System will run this check and display this screen.

If you want to run this check on current customers, From 2007 Service Order Entry, it can be accessed from the ‘Other Programs’ option on the first screen as shown below. This will compare Government ID’s and/or Names regardless if you have the User Edits (explained below) to Not run the automatic check.

Credit Score

Inquiry

Check Government ID/Name

If you want to run this check on current customers, From Service Order Entry, it can be accessed from the ‘Customer Account Information’ screen by clicking on the ‘Check Gov ID/Name’ button. This will compare Government ID’s and/or Names regardless if you have the User Edits (explained below) to Not run the automatic check.

NOTE: **If you Do NOT want to automatically Compare Government ID’s or Names, setup the following User Edits.

To NOT Automatically Check Government ID’s.

Setup User Edit

Field 1 = AUTOCHECK-GOVID-NO

Field 2 through 8 = Leave Blank

To NOT Automatically Check Names.

Setup User Edit

Field 1 = AUTOCHECK-NAME-NO

Field 2 through 8 = Leave Blank

Project #3035 – Payroll History

We have changed the Employee History program. You can now have the payroll time broken down into weeks based on the "From" date. And you can view Non-Paid Time. In the past, when the user selected a date range to view for the Employee History, we only showed the time that the employee has been paid for. Now you can also view time that the user has not been paid for.

- Select the Employee you wish to view.

- Enter the Date Range or From Date.

- Select ‘By Week’

- Select ‘History & Unpaid’

- Click on Select

The following Screen will be displayed showing the Employee details.

Project #3037 – Copy Information in Service Order Entry

We have added a check when you want to copy information to an Account in Service Order Entry. If the current account has a deposit and information from another account is copied in, the deposit information is removed. We have added a message that will alert you if the current account has deposits and ask if you are sure you want to copy the information.

Project #3056 – Cash Receipts / Check Alarms

We have added a ‘Check Alarms’ checkbox to the second screen of Cash Receipts. We default this checked. When it is checked we will see if there are Alarms for the account once Update is selected. (Alarms are Notes with ‘Alarm’ as the Type). This is different from before in that when the user left the Account and Account sub fields we checked to see if the account has an alarm now we check when the user clicks one of the update buttons. If ‘Check Alarms’ is un-checked, No check for Alarms will be performed.

Project #3064 – Payroll / Summary by Date

We have created a new payroll "Summary by Date" that will display the Date, Time Code Description, Company number, General Ledger number, Work Order Number, and the Regular and Overtime Hours.

- Select an Employee and Right Click on the first screen of Payroll Entry.

- Click on ‘Summary by Date’

- View Summary by Date details on selected Employee.

- Print & Excel Options Available.

Project #3065 – Alarms Displayed on Customer Account Screen

We have added the Alarms to the Customer Account Screen (Main Account) in Riata Inquiry. The user can view the Alarms for the Customer by clicking the "Show Alarms" button.

Project #3068 – Statements / Print Adjustments to Prior Month

You now have the ability to Print Adjustments to the Prior Months Statement in it’s own section. This will print at the Top of the Front Page along with any Payments made. The Adjustment Amount will be subtracted from the previous balance. The Adjustments will also print at the top of the detail pages in their own section. These adjustments were showing in the Services Added/Deleted this Month section as a Non-Recurring Entry. Prior Months Adjustments are identified by selecting the appropriate box in Riata when adding a Non-recurring entry.

In order for this to be implemented, you need to set up the following User Edit.

Setup User Edit

Field 1 = STATEMENT-PULL-PRIOR

Field 2 = MONTHS-ADJUSTMENTS

Field 3 through 8 = Leave Blank

Project #3067 – Payroll Master – Ability to Enter a Tax Code

You can now Enter a Tax Code in Payroll Master Maintenance. This is for Special Taxes in Special States Only – you will know if you need this.

From Start1 Menu; select #6 (Payroll), select #13 (Add/Change Employees). Enter ‘Y’ (Yes) for ‘Do You Want to Change the Payroll Master’ – Press F5 – Place a 2 in front of the Employee you wish to change. – Enter Tax Code as highlighted here on the first Screen.

Project #2809 – Pull Directory Changes by Date

You can now pull Directory changes by date. From Start1 Menu; select #1 (Customer Information), then #21 (Goto Lists & Reports Menu), then #23 (Goto Lists/Reports Menu #2), then #1 (Print Directory Listing) – WorkStation Status – F5.

Select #1 (Riata Directory Format) on the following Screen.

Select #8 (Pull Directory Changes By Date) on the following Screen.

Enter the Dates (MMDDYY) you want to pull Directory Changes for – Press F5

The following screen will be displayed. XBADC is the File Name. Press F5

Now Run Option #5 (Run Directory from phone & directory files). Press F5

Enter XBADC in the following screen and Press F5

Select Options as you normally would on the next Directory Listing Screens.

Project #2888 – Option Z-ZONE IP / Process Regular Own Toll

There is a new option to process Regular Own Toll, option Z-ZONE IP. You will be asked to enter the .CSV file to copy in.

First you will need to copy the .CSV file in.

From Start1 Menu; select #2 (Toll), then #22 (Goto Toll Carrier Menu), then #1 (Copy Toll File In).

- Enter option #7 (Read in File from CTITRANS folder (ZONE IP)

- Enter Your File Name; example shown is ZPMT1.CSV

- You will then be asked if there is another file to process. Enter Y (Yes) or N (No).

- Once all files are processed the following message will be displayed.

- The File has been processed and now you are ready to Process Toll.

To Process, follow these steps.

From Start1 Menu; select #2 (Toll), then #22 (Goto Toll Carrier Menu), then #2 (Process Toll) – WorkStation Status F5.

- Enter a Y (Yes) in ‘Process Regular OWN Toll File’ – Press F5

- Enter ‘Z’ = ZONE IP on the following screen & press F5.

** NOTE: Verify Printouts Before entering Y (Yes) to Post Entries.

Project #2930 – Image File Name in Inventory

You will now be able to enter the Image file name for each Inventory Number. Example would be a JPG File. In the future you will be able to see a picture of an Inventory Image.

From Start1 Menu; select #7 (Inventory), then #13 (Key Inventory Master) – On the first screen we have added ‘F20-Image’. Press F20 and this will allow you to enter the Image File Name.

IMAGE FILE NAME

Inventory # JO1

Image File Name Including (.JPG, .GIF, .BMP, ETC.)

_________________________________________________________

F3= Exit F5= Update F16= Delete

Description Cell Phone#1 Inventory # JO1

Part #

G/L Acct (1-9) 1 G/L .00

Type Code Commission Code

Minimum Qty 0000000 Maximum Qty 0000000

Days to Reorder 000 Annual Usage 0000000 Space Cd

No Cost Item (Y,N)

Special Cost G/L .00 (Usually 0)

Special Revenue G/L .00 (Usually 0)

Resell Markup % 9.99 ( .00=use default 9.99=do not figure from cost)

Unit Selling Price 89.950 (xxxxxx.xxx) Use Manual Cost (Y,N)

Cable Footage Start Manual Cost .000

Cable Footage End To CPR (Y/N) CPR Index # 000000

Cable Footage Curr

Print 10% Price Change (Y,N) By Location (Y,N) Y Need Serial # Y

Qty Paid For Paid For Unit Unit Cost of

On Hand Qty Total Cost Cost Last Addition

4- 15- 1050.00- 70.000 .000

F10-Key Min/Max Qty F19-Unlock G/L

F11-Key UPC Codes F14-Shelf Info F15-Selling Prices F20-Image F16-Del F18-Clear

Project #2969 – Cellular / Additional Family to Family Separate from Main Plan

We have added a new option for PCS Plans, you can now allow a customer to have Additional Family to Family that is separate from the Main Plan. This would require a new tariff code to be set up in the Tariff Master and in the Plan Setup.

When setting this up in the Plan Area, just enter the number of Free Minutes in the Family to Family field and use Program Code "FAM".

From Start1 Menu; enter #23 (System Maintenance), then #24 (Goto Wireless Menu), then #4 (Key/List PCS Packages).

Enter 1 = Key/List PCS Packages then Press F5 – Select the Package and go to Screen 2 – Enter ‘FAM’ in the Program Code. Press F8 to See all the Valid Program Codes.

** Remember that you need to set up phone numbers that can call each other in Riata.

Project #2971 – Print Inventory Bar Codes

We have changed the way option ‘K -Key what to BARCODE’ option works.

You will now be able to enter any of the 20 labels to print. This will give you the ability to print on any label on the sheet. From Start1 Menu; enter #7 (Inventory), then #21 (Print Inventory Bar Codes).

Enter ‘K’ = Key what to BARCODE (Uses 5261 Label Type) on the following screen. Press F5

The following message will be displayed.

You will now be able to enter any of the 20 labels to print. This will give you the ability to print on any label on the sheet. You can also key something in the generic field and press F1 this will populate blank fields with what is in the generic field.

When you press F5 – Generate Barcodes the page of barcodes will sent be to your print que and clear all the fields on the Screen. Repeat this process if needed or Press F3 to Exit.

Note: When you are printing these barcodes on Labels (Avery 5261) there are 10 labels on each side the same as shown on the screen above. Therefore if you have a sheet with only a few labels you can enter just the fields of where the labels are to use up the available labels. For Example; if your sheet only has two labels available and they are the 5^th label on both sides, only enter detail in item # 9 and #10 on the above screen.

Project #3019 – Directory / Other Listings from the Special ID File

We have added an option that would allow you to pull Other Listings for Directory from the Special ID file. This will only pull Other Listings and not add the Name and Address from the ID file if there is not an Other Listing. These directory entries are combined with the Phone File Entries for the Directory List.

** NOTE: Most Clients will Not use this feature.

To activate this option; set up this User Edit ‘DIRECTORY-INCLUDE SPECIAL-IDS’.

Setup User Edit

Field 1 = DIRECTORY-INCLUDE

Field 2 = SPECIAL-IDS

Field 3 through 8 = Leave Blank

To run this option; From Start1 Menu select #1 (Customer Information), then #21 (Goto Lists & Reports Menu), then #23 (Goto Lists/Reports Menu #2), then #1 (Print Directory Listing ).

When this runs and User Edit ‘DIRECTORY-INCLUDE SPECIAL-IDS’ is set up, you will be asked for what Special ID file to use. This is in addition to the Regular Phone File. All other rules for Directory apply to this, such as Non-Pub, Non-List, Disconnects.

Project #3022 – Security on ‘Move Account’ Button

We have added security to the "Move Account" button in the Customer Account Information screen in Service Order Entry. A user will now have to have the authority to move a Write-Off Account to a New Account with a 5000 sub account.

From the Start1 Menu, select option #1 (Customer Information), then #19 (Riata), then #20 (Maintenance Items), #7 (Passwords). Enter the User you wish to give this authority to, then Enter an ‘A’ in Move Write Off Acct.

Project #3040 – Merging Multiple G/L Master Files Together

When Merging Multiple G/L Master Files Together we will now check that the Company you are Merging into is a Consolidated Company. You will have the option to enter cross reference Accounts to change one Account to another.

This is accessed From Start1 Menu; select #4 (General Ledger), then #23 (G/L Menu #2), then #3 (Merge Multiple G/L Master Files). – Enter Company Number and Year – Press F5. There must be a ‘Y’ in Consolidated Company field as show here.

On the Consolidated G/L part where you can move some Account numbers to another account # when you Consolidate and then want to wipe out the Consolidation entries. We suggest the following Scenario that will work without wiping out Consolidated Entries.

Company 01

1190.11   A/R Company 02                100.00

4050.11   A/P  Company 02               200.00-

Company 02

1190.13 A/R Company 01                  200.00

4050.13 A/P Company 01                  100.00-

It seems to me that with this changing G/L accounts program you could tell the system;

In Company 1

1190.11           change to 0999.99

4050.11           change to 0999.99

In company 2

1190.13           change to        0999.99

4050.13           change to        0999.99

Then the consolidated Company account 0999.99 would have all of these entries and they should all wash to 0.00

Project #2863 – Drop Switch Commands Based on Tariff Codes

We have added a new User Edit called ‘SWITCH-COMMAND-DROP’ that will allow you to Drop a specific Switch Command based on a certain Tariff Code. This User Edit lists a switch command which will be dropped if the customer has 1 or more of the tariff codes also listed in this user edit. Field 2 contains the switch type in position 1 then a dash, then a 3 character code. 'ALL' means it will be done in all cases. If there is a different code, it will only be used by certain programs. CTI will tell you if you need a Special Code other than ALL.

** NOTE: Switch Commands can get tricky, Please Contact Josh for Assistance in setting up this User Edit.

Setup User Edit

Field 1 = SWITCH-COMMAND-DROP

Field 2 = Enter the Switch Type, then a dash, then a 3 character code. ‘ALL’ means it will be done in all cases.

Field 3 and 4 = Enter the Switch Command(s) to Drop.

Field 5 through 8 = Enter the 5 character Tariff Codes separated by a decimal.

**Remember to key leading spaces if the Tariff Code is not 5 long.

In the example shown;

Switch Type 3, in ALL cases, Switch Command FMR will be dropped if the account has Tariff Codes, 12345 or ABCDE.

Project #2877 – 2007 Service Order Entry – Special Cash Required Today

In 2007 Service Order Entry, if you have Special Cash ‘Required Today’, we have a User Edit called ‘S2CASH-REQ-TARIFFS’ that may be helpful. Contact Josh at CTI for more details.

Project #2937 – Cellular - Drop Cellular Plans from CNAM and BNS

We have made two new user edits 'CELL-DROP-CNAM' and 'CELL-DROP-BNS'. You would setup these user edits to drop a number from CNAM (Caller Name Divided) or BNS (Billed Number Screen) if it is a cellular plan.

Setup User Edit – To Drop Cellular Plans From CNAM

Field 1 = CELL-DROP-CNAM

Field 2 through 8 = Leave Blank

Setup User Edit – To Drop Cellular Plans From BNS

Field 1 = CELL-DROP-BNS

Field 2 through 8 = Leave Blank

Project #2975 – CASHRECEIPTCSVCONVRT User Edit Changed

User Edit CASHRECEIPTCSVCONVRT will now remove single quotes as well as double quotes when a .CSV File is read into Cash Receipts and this User Edit is setup.

Project #2978 – Keep Inventory Detail Items by Location in the File

You can now keep Inventory Items that do Not have a Serial Number in the File. Setup User Edit ‘INVENTORY-KEEP-0-QTY’ to KEEP Inventory Details by Location in the File. When entering this user edit, after KEEP – the 0 is a Zero.

The system will Not Automatically Delete them when they go to Zero Quantity. You will have to manually delete any of these items when needed. Inventory Items with a Serial Number will still be deleted when the quantity goes to zero.

Example; This can be used if you have Cable Reels that you want to leave in Inventory so that when a Contractor returns a portion of the reel it will still be in Inventory to apply against. The downside is, you will have to manually delete the reel when it is gone to get rid of it. The system can not tell when you are done with a reel.

Setup User Edit

Field 1 = INVENTORY-KEEP-0-QTY

Field 2 = IF-NO-SERIAL#

Field 3 through 8 = Leave Blank

Project #2989 – Month End Billing

We have made a change to the process that determines whether a customer will get an E-Bill or paper bill. We check each phone number on the account to see if it is getting detail. If there is at least one phone that wants detail, a paper bill will print. If there is at least one phone that does not want detail, an E-Bill will generate. This means that a customer could get both types of bills even though they only have one type flagged on the account. They also could get a completely different type of bill than what is set on the account. This check is done in Step 6 of Month End Billing so the flag can be used in Step 7 to exclude E-Bills from printing a paper bill.

To activate this option, you need to set up User Edit “STATEMENTS-UPDATE MAILOUT-FLAG”.

Setup User Edit

Field 1 = STATEMENTS-UPDATE

Field 2 = MAILOUT-FLAG

Field 3 through 8 = Leave Blank

Project #3020 – Enter Customer Group Number for a Tariff Code in Exchange

We have created a New User Edit ‘SWITCH-COMMAND-CGN’ used to enter a Customer Group Number for a Tariff Code in an Exchange.

** NOTE: If you need this setup CTI will contact you.

Setup User Edit

Field 1 = SWITCH-COMMAND-CGN

Field 2 = Enter the NPA-NXX

Field 3 = Enter the Tariff Code

Field 4 = Enter the Customer Group Number

Field 5 through 8 = Leave Blank

In this example shown; Company Group Number 125 will be sent to the Switch for NPA-NXX 208-454 and Tariff Code A345C.

Project #3043 – Merge Tariff Codes for Switch Commands

We have created a new User Edit called ‘SWITCH-COMMAND-MERGE Switch Type’. This user edit will merge Tariff Codes for Switch Commands. This is used when you have multiple Tariff Codes that use the Exact Same Switch Commands.

CAUTION! Be careful which Tariff Codes used with this – Usually ONLY Merge 1 Line Switch Commands.

For example; when you have 3 Tariff Codes that all mean ‘Block SMS’.

Setup User Edit

Field 1 = SWITCH-COMMAND-MERGE

Field 2 = Enter Switch Type

Field 3 = Enter the Tariff Code that has the Switch Command you want to use.

Field 4 through 8 = Enter the Tariff Codes (separated by a decimal) that have the same Switch Commands as the Tariff Code in Field 3. * Make sure you enter leading spaces if needed.

The Example shown will cause Tariff Code 12345 and ABCDE and 56789 and DEFGH to use the same Switch Commands as ZZZZ1 for Switch 3.

Project #3069 – Payroll / FICA Gross for Maximum

On payroll, in the past the system stopped deducting FICA when an employee had paid the maximum amount. But we still continued to have FICA Taxable. This gave some of our clients problems, therefore, we now zero out the Taxable column when an employee reaches the maximum. This is a transparent change so let us know if you have any problems.