Telco/3400 Telephone Accounting Software
Goal Customer Billing G/L CPR A/P Payroll Work Order Inventory CABS Misc.
Customer Billing
      The Billing system has all of the features listed below. It is very easy to use and history is kept of changes. The system has approved and unapproved service orders so you can control what is billed and what is not billed for a given month. User defined tariff codes that are used for recurring and non-recurring charges. User controls unit costs and G/L accounts of the tariff codes. Tariff codes can be billed monthly, quarterly, annually, or whatever the user assigns. Tariff codes integrate into the toll billing system to rate Option Calling Plans correctly. The billing system is integrated to the G/L system so billing entries are posted to the G/L each month. Toll Billing can be for either equal or nonequal access offices.
Service Order Entry, Inquiry, PrintingCredit Information
Bill local and toll to a main billing number Deposits and interest calculation
Cash Receipts Multiple Cash drawers with individual drawer close out
E911 Location Addresses and Upload to E911 System System keeps track of daily changes to upload
Inquiry for Previous Months Billing, Toll, Cash Receipts User Controls number of months history
Toll and CABS input from Tape, US West's COMET system, Bisync BMC's, Personal Computers, Diskettes Toll Rating with AT&T and US West Optional Calling Plans
Toll handles multiple states & carriers Outwats Toll Rating
Inwats Toll Rating Mobile Air Time
Air time can be matched to toll Toll Studies from toll history
Care Reports to send to Equal Access Carriers System keeps track of name and address changes that need to be sent
User controls how often reports are sent Trouble Reporting
User Controls Trouble Codes and Clearing Codes Keeps track of response time and history
Physical Equipment: Cable Pairs, Pedestals, etc. User can print used/unused Cable Pairs and phone numbers
System keeps track of available phone numbers Memberships/Patronage
Patronage Calculations with reports and refunds USF Charges both toll and local
User Controlled Fully Integrated to G/L
Credit balances of disconnected accounts can automatically be sent to A/P for check printing